11 CSR 45-20.490
Mandatory Drops
PURPOSE: This rule establishes the requirement for mandatory
drops for Retail licensees.
(1) Retail licensees shall drop and count the licensee’s gross
receipts from sports wagering at least once every seven (7)
calendar days.
(2) Retail licensees shall report to the commission the time(s)
when the required drop devices of kiosks will be removed
and the contents counted. All drop devices shall be removed
and counted at the time(s) previously designated to the
commission. Removal and counting of contents at any time(s)
other than the designated time(s) is prohibited unless the
licensee provides advance written notice to the commission of
a change in time(s). An emergency removal of the funds may
only be conducted due to a drop device malfunction or full
drop device and shall be conducted in accordance with the
approved internal controls.
(3) Retail licensees shall follow the approved internal controls
for dropping and counting gross receipts. The internal control
procedures shall comply with the following:
(A) The keys to drop devices and the count room or vault
shall be considered sensitive keys and handled accordingly;
(B) The locks for drop devices shall be maintained in an
identified secure location;
(C) Drops shall be counted in the commission-approved
count room or vault;
(D) The count room or vault shall have—
1. Solid outer walls;
2. No windows that can be opened; and
3. Clear, glass-like count tables for emptying, sorting, and
counting the contents of the drop devices;
(E) The count room or vault shall be locked when the room
is unoccupied and locked from the interior during the count;
(F) The count room shall not contain any supplies and
equipment not related to the count process, unless otherwise
approved in the internal controls;
(G) Individuals accessing the count room or vault, except
security, vault cashier, internal and external auditors, and
commission personnel shall wear a one- (1-) piece, pocketless
jumpsuit;
(H) Once the count has begun any person exiting the count
room or vault, for any reason other than to complete the
drop, shall remove his or her jumpsuit. A security officer shall
observe the individual removing the jumpsuit to detect any
assets that may have been concealed on the employee’s person.
The jumpsuit shall be removed directly outside the count room
door or vault;
(I) When accessing the count room or the vault for the
count of kiosks, at least two (2) persons shall be present for the
duration of the access;
(J) A security officer shall inspect all containers, equipment,
paperwork, and other items being removed from the count
room or vault;
(K) The count of the contents from each drop device or
collection bag shall be recorded on the count sheet or into a
computer system prior to commingling the funds with funds
from other devices; and
(L) No funds other than the sports wagering drop shall be
in the count room or vault during the sports wagering count
unless the other funds are secured for the duration of the
count.
AUTHORITY: section 39(g) of Article III, Mo. Const., section 313.004,
RSMo 2016, and sections 313.800–313.850, RSMo 2016 and Supp.
2025.* Original rule filed May 14, 2025, effective Nov. 30, 2025.
*Original authority: 313.004, RSMo 1993, amended 1994, 2014, and 313.800-313.850,
see Revised Statutes of Missouri, 2016 and Supp. 2025.