11 CSR 45-20.550
Procedures for Accounting and Revenue Audit
PURPOSE: This rule establishes requirements for accounting and
revenue audit reviews.
(1) Retail licensees shall generate the following daily reports
from the sports wagering system, each of which shall include
the gaming date:
(A) A sports wagering intake summary report, which includes
the following transaction information for each ticket writer
location:
1. Tickets written;
2. Tickets paid;
3. Tickets voided;
4. Each ticket cancelled;
5. Vouchers redeemed;
6. Over or short amount of ticket writer’s drawer; and
7. Grand total of each transaction type for all ticket writers;
(B) A sports wagering ticket expiration detail report, which
shall list the following for each expired ticket:
1. Ticket identification number;
2. Date and time of ticket issuance;
3. Event;
4. Wager description;
5. Wager amount; and
6. Payout amount;
(C) A sports wagering voided ticket report, which shall
include the following:
1. Ticket identification number;
2. Date and time of ticket issuance;
3. Event;
4. Wager description;
5. Wager amount;
6. Ticket writer name or identification number; and
7. Reason for void;
(D) A sports wagering cancelled ticket report, which shall
include the following:
1. Ticket identification number;
2. Date and time of ticket issuance;
3. Event;
4. Wager description;
5. Wager amount; and
6. Reason for cancellation;
(E) A sports wagering ticket liability report, which shall list
the following for each outstanding ticket:
1. Ticket identification number;
2. Date and time of ticket issuance;
3. Event;
GAMING COMMISSION
4. Wager description;
5. Amount; and
6. Status (for example, pending or complete); and
(F) A sports wagering voucher liability report, which shall list
the following for each unpaid voucher:
1. Voucher identification number;
2. Date and time of voucher issuance; and
3. Amount of the voucher.
(2) Sports wagering gross revenue for retail operations shall
equal the total of all wagers received less voided or cancelled
wagers and amounts paid out for winning wagers, as reported
on the sports wagering results summary report.
(3) A revenue auditor shall reconcile the sports wagering
results summary report to the sports wagering intake summary
report. Any discrepancy shall be reported to the tax section of
the commission.
(4) Any overages identified on the Retail licensee’s sports wagering intake summary report shall be added to sports wagering revenue, unless otherwise authorized by the tax section of
the commission.
(5) Retail and Mobile licensees shall generate monthly reports
from the sports wagering system as supporting documentation
for each amount reported on the monthly sports wagering
tax remittal. These reports shall contain detailed information
sufficient to support the totals for each number used in
adjusted gross revenue. Each report(s) shall include the date
and time range for which it was generated and the date and
time the report was created. These reports shall be provided to
the commission upon request.
(6) Mobile licensees shall generate, on a daily basis, a sports
wagering liability report. The report shall be provided to the
commission upon request. The report shall include the—
(A) Date and time generated;
(B) Patron account identifier;
(C) Wager identification number;
(D) Event type;
(E) Wager description;
(F) Date and time of issuance;
(G) Event date;
(H) Amount; and
(I) Status (for example, pending or complete).
(7) For Retail licensees, a revenue auditor shall, on a daily basis,
reconcile issued and redeemed vouchers to the change in the
unpaid vouchers dollar amount using the reports generated by
the system. Any variances shall be investigated and the results
shall be documented.
(8) For Retail licensees, a revenue auditor shall, on a daily basis,
compare for each ticket writer station the write and payouts to
the cash proceeds and the disbursements and document any
variances. The revenue auditor shall investigate all variances
of one hundred dollars ($100) or more per ticket writer. The
results of the investigation shall be documented.
(9) For Retail licensees, a revenue auditor shall, on a daily
basis, select a random sample of five (5) paid transactions from
the sports wagering system transaction report and trace the
transaction to the patron’s copy of the paid ticket.
(10) For Retail and Mobile licensees, a revenue auditor or
compliance employee shall, on a monthly basis, perform the
following for all winning tickets in excess of ten thousand
dollars ($10,000) and for a random sample of ten (10) of all other
winning tickets:
(A) Recalculate and regrade the tickets using the record of
event results;
(B) Compare the date and starting time of the event per the
results report to the date and time on the ticket and on the
sports wagering system transaction report; and
(C) Compare the terms of the wagers (e.g., point spreads or
money lines) per the sports wagering system transaction report
or other report indicating all point spreads and money lines
at which wagers were written to an independent source for
any questionable activity. For winning tickets, the terms of the
wagers can be compared to an independent source such as a
newspaper (or its website), a sports league website, a licensed
sports information service, or other reputable source.
(11) For Retail licensees, on a daily basis, a revenue auditor
shall perform the following for payouts made without sports
wagering system authorization at the time of payment—
(A) Trace all payouts to the sports wagering system transaction
report or the purged tickets report to verify authenticity of the
initial wager;
(B) For payouts subsequently entered into the sports wagering
system by sports wagering personnel, compare the manual
payout amount to the sports wagering system amount; and
(C) For payouts not entered into the sports wagering system
by sports wagering personnel, the payout shall be entered
into the sports wagering system and the revenue auditor shall
compare the manual payout amount to the sports wagering
system amount. If the system is inoperative, manually regrade
the ticket to ensure the proper payout amount was made.
(12) For Retail licensees, a revenue auditor shall, on a daily
basis, perform the following for all voided tickets:
(A) Examine the sports wagering system reports which
display voided ticket information to verify that tickets were
properly voided in the computer system;
(B) Examine the voided tickets for a void designation and
proper signatures, and for not-in-computer voids, examine the
date and time stamp on the ticket for the time of the void; and
(C) For a sports wagering system that prints voided tickets,
verify a voided ticket is attached to the original ticket.
(13) For Retail and Mobile licensees, on a weekly basis, system
exception reports shall be reviewed, by an individual independent of the transaction, for propriety of transactions and
unusual occurrences including but not limited to changes in
odds, cut-off times, results, and event data (both information
input by book employees and information provided directly
by a disseminator); in-progress events and void authorizations.
All noted improper transactions or unusual occurrences noted
during the review of exception reports shall be investigated
with the results documented. If a regulatory violation is found,
it shall be reported to the commission. An exception report is
defined as a report produced by the computerized system identifying unusual occurrences, changes to system configuration
parameters, alteration to initially recorded data, voids, etc.
(14) For the last day of each month, Retail and Mobile licensees
shall verify the cash reserve meets all requirements of this
chapter. By the fifteenth day of the following month, each
licensee shall remit to the commission a monthly attestation
of the cash reserve compliance with accompanying documentation.
(15) For Retail licensees, for one (1) day per calendar quarter, a
revenue auditor shall—
(A) Recalculate and verify the change in the unpaid winners
balance to the total purged tickets;
(B) If future wagers are accepted, review the sports wagering
system reports to ascertain that future wagers are properly
included in write on the day the wager was accepted; and
(C) Select twenty (20) winning tickets to verify that the wager
was accepted and payouts were made in accordance with the
posted house rules.
(16) For Retail licensees, revenue audit or compliance personnel
shall, on a daily basis, review all wagering multiple transaction
logs and either ensure that Currency Transaction Reports
(CTRs) have been completed for all reportable transactions or
prepare CTRs for all reportable transactions pursuant to federal
law.
(17) For all promotions, promotional payouts (including payouts from computerized player tracking activity), drawings,
and giveaway programs for Retail and Mobile licensees, the
following documentation shall be maintained:
(A) Copies of the information provided to the patrons describing the promotion, promotional payouts, drawings, and
giveaway programs (e.g., brochures or flyers);
(B) Effective dates;
(C) A list of winners and the amount won by each; and
(D) Accounting treatment, including general ledger accounts,
if applicable.
(18) Retail and Mobile licensees shall, on a monthly basis,
perform procedures to ensure that promotional payouts,
drawings, and giveaway programs are conducted in accordance
with the conditions in the dated, written rules of the promotion.
The results of the review shall be documented and maintained.
(19) Sensitive keys for Retail licensees include but are not
limited to keys used to access designated nonpublic gaming
areas, date and time stamping machines, ticket writer drawers,
and kiosks. Quarterly, an inventory of all sensitive keys shall
be performed and reconciled to records of keys made, issued,
and destroyed. Investigations shall be performed for all keys
unaccounted for, with the investigations being documented.
(20) For sports wagering computerized player tracking systems
for Retail and Mobile, an accounting or revenue audit employee
shall perform the following procedures at least one (1) day per
quarter:
(A) Review for propriety all point addition/deletion authorization documentation, other than for point additions/deletions
made through an automated process;
(B) Review exception reports for propriety of transactions
and unusual occurrences. The review should include but is not
limited to transfers between accounts; and
(C) Review the documentation related to reactivating inactive and closed accounts to verify an employee reviewed the
inactive account and affirmed that the account is permitted to
be reopened prior to reopening.
(21) Documentation (e.g., log, checklist, notation on reports,
and tapes attached to original documents) shall be maintained
evidencing the performance of sports wagering audit
procedures, including any reviews, the exceptions noted, and
follow-up of all audit exceptions.
AUTHORITY: section 39(g) of Article III, Mo. Const., section 313.004,
RSMo 2016, and sections 313.800–313.850, RSMo 2016 and Supp.
2025.* Original rule filed May 14, 2025, effective Nov. 30, 2025.
*Original authority: 313.004, RSMo 1993, amended 1994, 2014, and 313.800-313.850,
see Revised Statutes of Missouri, 2016 and Supp. 2025.