Investigation

PURPOSE: This rule sets forth the procedure to be used in conducting an investigation and responsibilities of the complainant. (1) Upon receipt of the complaint in proper form, the division may investigate the actions of the certificate holder, applicant or registrant against the complaint as made. In conducting an investigation, the division in its discretion may request the certificate holder, applicant or registrant under investigation to answer the charges made against such business or person in writing and to produce relevant documentary evidence and may request such person or business to appear before it. (2) A copy of any written answer of the certificate holder, applicant or registrant shall be furnished to the complainant. AUTHORITY: sections 287.123 and 287.650, RSMo Supp. 1993.* Emergency rule filed July 7, 1994, effective July 17, 1994, expired Nov. 13, 1994. Emergency rule filed Oct. 24, 1994, effective Nov. 14, 1994, expired March 13, 1995. Original rule filed July 8, 1994, effective Jan. 29, 1995. *Original authority: 287.123, RSMo 1993 and 287.650, RSMo 1939, amended 1949, 1961, 1980, 1993.