Initial Training

PURPOSE: This rule defines the training levels and requirements for telecommunicators. (1) Telecommunicator first responders hired after August 28, 1999, must complete the following initial training units (ITU) within twelve (12) months of the date of employment: (A) In order to act as a police telecommunicator first responder, sixteen (16) hours of police dispatcher ITU or forty (40) hours of joint communications dispatcher ITU; (B) In order to act as a fire telecommunicator first responder, sixteen (16) hours of fire dispatcher ITU or forty (40) hours of joint communications dispatcher ITU; (C) In order to act as an emergency medical services telecommunicator first responder, sixteen (16) hours of emergency medical dispatcher ITU or forty (40) hours of joint communications dispatcher ITU; and (D) In order to act as a joint communications center telecommunicator first responder, forty (40) hours of joint communications dispatcher ITU. (2) Individuals who were employed as a telecommunicator first responder prior to August 28, 1999, are not required to complete the initial training requirements, but are encouraged to attend applicable training disciplines as feasible. (3) Telecommunicator first responder ITU may be obtained from the sources identified in 11 CSR 90-4.050(3). (4) Each Public Safety Answering Point or Emergency Communications Center shall be responsible for maintaining records of compliance with the ITU rules for each telecommunicator first responder in their employ. (A) Telecommunicator first responders shall be responsible to submit ITU certificates of completion to their employer. (B) Telecommunicator first responders should maintain certificates of completion showing their compliance with the ITU rules. AUTHORITY: section 650.340, RSMo Supp. 2024.* This rule originally filed as 11 CSR 10-12.030. Original rule filed May 16, 2000, effective Nov. 30, 2000. Moved to 11 CSR 30-13.030 and amended: Filed Jan. 3, 2012, effective Aug. 30, 2012. Moved to 11 CSR 90-4.030 and amended: Filed March 12, 2021, effective Sept. 30, 2021. Amended: Filed May 1, 2024, effective Nov. 30, 2024. *Original authority: 650.340, RSMo 1999, amended 2007, 2017, 2018, 2023.