Redemption of Winning

Tickets—Licensee and Player Responsibility and Disputes PURPOSE: This rule addresses redemption amounts for winning tickets. (1) Licensees shall redeem winning lottery tickets of six hundred dollars ($600) or less. The executive director may allow exceptions to the criterion in this paragraph. (2) Licensees shall follow the procedures for validation of the tickets issued by the lottery before paying any prizes. (3) Winning tickets over six hundred dollars ($600) shall be processed at a lottery office, the location(s) of which shall be published on the lottery’s website. (4) A Scratchers or draw games ticket is a bearer instrument until signed on the back by the owner(s). (5) The owner(s) of a winning ticket must declare all other owners and the percentage of ownership for a winning ticket at the time of filing a claim with the lottery or presenting the ticket for validation to a retailer. (6) The player, and not the lottery, shall be responsible for lost or stolen lottery tickets. (7) The lottery shall not be responsible for tickets or game plays claimed by a player in error for a lower prize— (A) Unless a specific game rule provides otherwise, a draw games game play may only be claimed for the highest prize category won; (B) For purposes of calculation of a prize to be paid with respect to any prize in any game, the winning prize amount shall be rounded down to the nearest dollar. (8) In the event of a dispute between the lottery and the owner(s) or bearer(s) of a lottery ticket as to whether the ticket is a winning ticket, and if the claimed prize is not paid, the director, solely at his/her option, may replace the disputed ticket with an unplayed ticket(s) of equivalent price from any current respective game. All decisions of the director as to winning tickets or any other disputes concerning the operation of the games are final and no administrative appeal shall be allowed. AUTHORITY: sections 313.220 and 313.255, RSMo 2016.* Original rule filed Jan. 10, 1986, effective Jan. 20, 1986. Amended: Filed May 3, 1988, effective July 28, 1988. Amended: Filed Sept. 15, 1997, effective March 30, 1998. Amended: Filed July 15, 2014, effective Feb. 28, 2015. Amended: Filed Dec. 27, 2017, effective June 30, 2018. *Original authority: 313.220, RSMo 1985, amended 1988, 1993, 1995, 2003 and 313.255, RSMo 1985, amended 1988. 12 CSR 40-50.040 Game/Promotion Changes—Cancellation PURPOSE: This rule gives the executive director of the Missouri lottery the authority to revise or cancel any game or promotion that is found to impugn the security or integrity of the lottery. (1) The Missouri lottery reserves the right to revise or cancel any game or game related promotion if in the opinion of the executive director such action is necessary to protect the security and/or the integrity of the lottery. AUTHORITY: section 313.220, RSMo Supp. 2004.* Original rule filed Aug. 24, 2004, effective March 30, 2005. *Original authority: 313.220, RSMo 1985, amended 1988, 1993, 1995, 2003.