Verification Procedures

PURPOSE: The purpose of this rule is to explain what Verification Procedures the Family Support Division will use when determining eligibility for Family MO HealthNet programs and the Children’s Health Insurance Program (CHIP). (1) The division shall verify all eligibility factors, through available means, including information obtained through the electronic data hub, a participant’s statements, or other information the division has obtained. Verification shall occur upon application and recertification, and at any other time necessary to verify continued eligibility. (A) The division shall verify eligibility information of a participant through the electronic data hub. (B) If the information obtained through the electronic data hub is reasonably compatible with information provided by or on behalf of the participant, the division shall use the participant’s information as verification for eligibility. (C) If reasonably compatible standards are not met, secondary verification is required. Secondary verification may include the following: 1. Other electronic data sources available; 2. Other information, including paper documentation; or 3. A written statement which reasonably explains the discrepancy. (2) If verification cannot be obtained by the division through the electronic data hub, or if the information is not reasonably compatible with other information provided, the division shall ask for any additional information from or on behalf of the participant needed in order to verify the information. (A) The participant shall provide the required verification within ten (10) days from the date that the division requests the information in writing. (B) A participant may request additional time to provide the information. The additional time shall be granted if the participant is making a reasonable effort to obtain the information. (C) If a participant fails to provide the requested verification within ten (10) days from the date of the written request or fails to obtain additional time to provide the information, the division shall issue an adverse action notice to the participant notifying them that their coverage is denied or their coverage shall terminate ten (10) days from the date of the adverse action notice. (D) The participant shall be given the right to request a hearing on the issue pursuant to section 208.080, RSMo. Failure on the part of the participant to request a hearing shall result in termination of coverage upon expiration of the adverse action notice. (3) This rule shall be effective for all eligibility decisions made on January 1, 2014, and any date after. AUTHORITY: section 207.020, RSMo 2000, and section 208.991, RSMo Supp. 2013.* Original rule filed July 31, 2013, effective Feb. 28, 2014. *Original authority: 207.020, RSMo 1945, amended 1961, 1965, 1977, 1981, 1982, 1986, 1993 and 208.991, RSMo 2013.