Outreach Services

PURPOSE: This rule sets forth the requirements for outreach services and requires outreach training. (1) Area agencies on aging shall provide outreach services to identify older adults and inform them of the availability of services. Outreach efforts should have special emphasis on rural older adults and on those with the greatest economic or social need. With respect to nutrition services, outreach efforts should ensure that the maximum number of eligible persons have an opportunity to receive services. (2) The area agency on aging shall provide outreach training to outreach workers which shall include but not be limited to the following: (A) An understanding of the limits to which workers can serve persons contacted; (B) Problems of older adults; (C) Methods of working with older adults; (D) Sensitivity to needs of minority older adults; and (E) Procedures for conducting outreach services and assessing effectiveness of outreach activities conducted. AUTHORITY: section 192.2000, RSMo 2016.* This rule was previously filed as 13 CSR 156.175 and 13 CSR 15-4.260. Original rule filed Jan. 6, 1986, effective April 30, 1986. Moved to 19 CSR 15-4.260, effective Aug. 28, 2001. Amended: Filed Jan. 25, 2022, effective Aug. 30, 2022. *Original authority: 192.2000, RSMo 1984, amended 1988, 1992, 1993, 1994, 1995, 2001, 2014.