Information and Assistance

PURPOSE: This rule requires the area agency on aging to provide information and assistance services and describes the requirements for operating the program. (1) The area agency on aging shall provide information and assistance services sufficient to ensure that all older adults within the planning and service area have reasonably convenient access to information about the services available within their geographic region. (2) The area agency on aging shall comply with divisional standards for information and assistance services (see 19 CSR 15-4.295). AUTHORITY: section 192.2000, RSMo 2016.* This rule was previously filed as 13 CSR 156.190 and 13 CSR 15-4.290. Original rule filed Jan. 6, 1986, effective April 30, 1986. Amended: Filed Aug. 28, 2000, effective March 30, 2001. Moved to 19 CSR 15-4.290, effective Aug. 28, 2001. Amended: Filed Jan. 25, 2022, effective Aug. 30, 2022. *Original authority: 192.2000, RSMo 1984, amended 1988, 1992, 1993, 1994, 1995, 2001, 2014.