Hiring Restrictions—Good Cause Waiver

PURPOSE: This rule establishes the procedure by which persons with criminal convictions may seek a waiver allowing them to be employed by health care and mental health providers despite the hiring restrictions found in section 192.2495, RSMo. The waivers are to be for “good cause” as defined by that statute. This rule sets forth both the procedure for seeking waivers and the facts and circumstances to be considered by the Department of Health and Senior Services in determining “good cause.” (1) Definitions. (A) Applicant means a person who has been or would be rejected for employment by a provider due to the hiring restrictions found in section 192.2495, RSMo. (B) Department means the Department of Health and Senior Services. (C) Determination means the decision issued by the director of the Department of Health and Senior Services or the director’s designee based on the factual, procedural, or causal issues of the request for waiver. (D) Director means the director of the Department of Health and Senior Services. (E) Good cause waiver means a finding that is reasonable to believe that the restrictions imposed by section 192.2495, RSMo, on the employment of an applicant may be waived after an examination of the applicant’s prior work history and other relevant factors is conducted and demonstrates that such applicant does not present a risk to the health or safety of residents, patients, or clients if employed by a provider. (F) Provider means any person, corporation or association who— 1. Is licensed as an operator pursuant to Chapter 198, RSMo; 2. Provides in-home services under contract with the Department of Health and Senior Services; 3. Employs nurses or nursing assistants for temporary or intermittent placement in health care facilities; 4. Is an entity licensed pursuant to Chapter 197, RSMo; 5. Is a public or private facility, day program, residential facility or specialized service operated, funded or licensed by the Department of Mental Health; or 6. Is a licensed adult day care provider. (G) Reference means a written statement of character, qualification or ability issued on behalf of the applicant by a person who is not related to or residing with the applicant requesting a good cause waiver. (H) Sponsor means the current or potential employer of the applicant, or a training program, agency, or school in which the applicant is or was a student enrolled for the purpose of earning a professional license, certification, or otherwise becoming qualified to perform the duties of an occupation. (2) Any person who is not eligible for employment by a provider due to the hiring restrictions found in section 192.2495, RSMo, may apply to the director for a good cause waiver. If the director or the director’s designee determines that the applicant has demonstrated good cause, such restrictions prohibiting such persons from being hired by a provider shall be waived, and such persons may be so employed unless rejected for employment on other grounds. Hiring restrictions based on the Department of Health and Senior Services’ employee disqualification list are not subject to a waiver. (3) The director, or the director’s designee, shall accept an application for a good cause waiver only if the application— (A) Is submitted in writing by the applicant on the form provided by the department; (B) Is legible; (C) Is signed by the applicant; (D) Includes an indication of the type of waiver that is being requested; (E) Includes a complete history of residency since the earliest disqualifying offense or incident; (F) Includes a complete employment history since the age of eighteen (18) years; (G) Includes an attached explanation written by the applicant as to why the applicant believes he or she no longer poses a risk to the health, safety, or welfare of residents, patients or clients; (H) Includes an attached description written by the applicant of the events that resulted in each disqualifying offense or incident; (I) Includes attached documentation on the applicant’s professional, vocational, or occupational licensure, certification, or registration history and current status, if any, in this state and any other state; (J) Includes at least one (1) reference letter from a sponsor. If the applicant is not able to obtain a sponsor, the applicant shall so state, shall identify those potential sponsors who have been approached by the applicant, and shall submit three (3) reference letters from individuals knowledgeable of the applicant’s character or work history who are not related to or residing with the applicant; (K) Includes a criminal history record from the Missouri State Highway Patrol if requesting a waiver of disqualifying criminal offenses; (L) Includes a certified court document for each disqualifying criminal offense. If such document is not obtainable, a written and signed statement from the court indicating that no such record exists must be submitted; (M) Includes certified investigative reports from the Department of Social Services if requesting a waiver of child abuse or neglect findings or a waiver of foster parent license denial, revocation, or involuntary suspension; (N) Includes certified investigative reports or other documentation of the incident(s) which resulted in the applicant’s inclusion on all other lists in the Family Care Safety Registry for which waiver is requested; and (O) If in addition to the criminal offense(s) for which the applicant is requesting a waiver the applicant has any pending felony or misdemeanor charges, includes a statement explaining the circumstances and certified copies of the charging documents for all pending criminal charges; and, in the case of an applicant seeking a position with an in-home services provider agency or home health agency, if in addition to the circumstances related to the listing on any of the background checklists of the Family Care Safety Registry for which the applicant is requesting a waiver the applicant has any pending circumstances which if established would lead to an additional listing on any of the background checklists of the Family Care Safety Registry, includes a statement explaining the circumstances and certified copies of documents relating to those circumstances. (4) The director, or the director’s designee, will not consider any application for a good cause waiver unless it is fully completed, signed by the applicant, and contains all required attachments. (5) Each completed application will be reviewed by a good cause waiver committee of two (2) or more employees of the department. The director shall determine the size of the committee and shall, from time to time, appoint members to serve on the committee. (A) If the applicant seeks a good cause waiver of placement on the disqualification list maintained by the Department of Mental Health, the director shall appoint an employee of the Department of Mental Health recommended by the director of the Department of Mental Health to serve on the good cause waiver committee. (B) A member of the good cause waiver committee shall recuse himself or herself in a good cause waiver review in which the member’s impartiality might reasonably be questioned, including but not limited to instances where the committee member has a personal bias or prejudice concerning the applicant, or personal knowledge of evidentiary facts concerning the application for good cause waiver. (6) The department may, at any time during the application process or review thereof, request additional information from the applicant. If the applicant fails to supply any requested additional information within thirty (30) calendar days of the date of the request, unless the applicant requests and the department grants an extension, the department will consider the application for good cause waiver to be withdrawn by the applicant. (7) The department may request that the applicant, prior to the completion of the review, appear in person to answer questions about his or her application. If the applicant is requested to appear in person, the department, in its sole discretion, shall determine the location for the appearance and may conduct any such proceedings using electronic means, including but not limited to telephonic or video conferencing. The department shall review and may investigate the information contained in each application for completeness, accuracy, and truthfulness. The burden of proof shall be on the applicant to demonstrate that he or she no longer poses a risk to the health, safety, or welfare of residents, patients, or clients. The following factors shall be considered in determining whether a good cause waiver should be granted: (A) The applicant’s age at the time the crime was committed or at the time the incident occurred that resulted in the applicant being listed on the background checklists in the SENIOR SERVICES Family Care Safety Registry; (B) The circumstances surrounding the crime or surrounding the incident that resulted in the applicant being listed on the background checklists in the Family Care Safety Registry; (C) The length of time since the conviction or since the occurrence of the incident that resulted in the applicant being listed on the background checklists in the Family Care Safety Registry; (D) The length of time since the applicant completed his or her sentence for the disqualifying conviction(s), whether or not the applicant was confined, conditionally released, on parole or probation; (E) The applicant’s entire criminal history and entire history of all incidents that resulted in the applicant being listed on the background checklists in the Family Care Safety Registry, including whether that history shows a repetitive pattern of offenses or incidents; (F) The applicant’s prior work history; (G) Whether the applicant had been employed in good standing by a provider but subsequently became ineligible for employment due to the hiring restrictions in section 192.2495, RSMo; (H) Whether the applicant has been convicted or found guilty of, or pled guilty or nolo contendere to any offense displaying extreme brutality or disregard for human welfare or safety; (I) Whether the applicant has omitted a material fact or misrepresented a material fact pertaining to his or her criminal or employment history or to his or her history of incidents that resulted in his or her being listed on the background checklists in the Family Care Safety Registry; (J) Whether the applicant has ever been listed on the Employee Disqualification List maintained by the department; (K) Whether the applicant’s criminal offenses were committed, or the incidents that resulted in the applicant being listed on the background checklists in the Family Care Safety Registry occurred, during the time he or she was acting as a provider or as an employee for a provider; (L) Whether the applicant has, while disqualified from employment by a provider, obtained employment by fraud, deceit, deception or misrepresentation, including misrepresentation of his or her identity; (M) Whether the applicant has ever had a professional or occupational license, certification, or registration revoked, suspended, or otherwise disciplined; (N) Any other information relevant to the applicant’s employment background or past actions indicating whether he or she would pose a risk to the health, safety, or welfare of residents, patients, or clients; and (O) Whether the applicant has supplied all information requested by the department. (8) If, at the time of an application for a waiver or during the waiver consideration process, the applicant has been charged or indicted for, but not convicted of, any of the crimes covered under the provisions of section 192.2495, RSMo, the division will hold the request for waiver in abeyance while such charges are pending or until a court of competent jurisdiction enters a judgment or order disposing of the matter. (9) Each applicant who submits a waiver application meeting the requirements of section (3) of this rule shall be notified in writing by the director, or the director’s designee, as to whether his or her application has resulted in a determination of good cause or no good cause. Such notification shall be effective if sent to the applicant’s address given on the application. (10) Any good cause waiver granted to an applicant applies only to— (A) The specific disqualifying conviction(s), finding(s) of guilt, plea(s) of guilty or nolo contendere, as contained in the certifying copies of the court documents which are required in the application; and/or (B) The incident(s) that resulted in the applicant being listed on the background checklists in the Family Care Safety Registry, as contained in the investigative reports or other supporting documentation required in the application or subsequently requested by the department. (11) Any good cause waiver granted to applicant applies only to those disqualifying criminal convictions on incidents that resulted in the applicant being listed on the background checklists in the Family Care Safety Registry, as covered under the provisions of section 192.2495, RSMo, and shall not apply to any other hiring restriction or exclusion imposed by any other federal or state laws or regulations. (12) The director or the director’s designee may withdraw a good cause waiver if he or she receives information or finds that— (A) The applicant has omitted a material fact or misrepresented a material fact in seeking a good cause waiver; (B) The applicant has been subsequently convicted or found guilty of or pled guilty or nolo contendere to any class A or B felony violation of Chapter 565, 566, or 569, RSMo, or any violation of subsection 3 of section 198.070, RSMo, or section 568.020, RSMo, in this state or any other state; (C) Such applicant is a prospective or current employee of an in-home services provider or home health agency and has been subsequently involved in an incident that results in the applicant being listed on any of the background checklists in the Family Care Safety Registry; (D) The applicant has omitted, misrepresented, or failed to disclose or provide any of the information required by section 192.2495, RSMo, or the provisions of this rule; or (E) There has been a material change in the circumstances upon which the good cause waiver was granted. (13) If the good cause waiver is withdrawn by the department, the notice of such withdrawal shall be mailed by the department to the applicant’s last known address, with a copy of the notice sent to the applicant’s last known employer, if any. (14) No applicant may be employed in a direct care or direct service position with a provider during the pendency of a request for waiver unless the applicant has been continuously employed by that provider prior to August 28, 2003. If an applicant is employed on or after August 28, 2003, he or she may be employed following submission of a completed waiver application on a conditional basis to provide in-home services or home health services to any in-home services client or home health patient during the pendency of that waiver application if— (A) The disqualifying crime is not one that would preclude employment pursuant to subsection 6 of section 192.2495, RSMo; and (B) The applicant is not listed on the Department of Health and Senior Services’ employee disqualification list. (15) If a waiver is denied to an applicant employed on or after August 28, 2003, on a conditional basis, the conditional employment shall immediately terminate. (16) Applicants who have been denied a good cause waiver, or who have had their good cause waivers withdrawn by the department, may reapply one (1) time every twelve (12) months, or whenever the circumstances related to the disqualifying conviction(s) have changed. (17) Each provider shall be responsible for— (A) Requesting criminal background checks on all prospective employees, regardless of waiver status, in accordance with the provisions of sections 192.2495 and 43.540, RSMo; and (B) Contacting the department to confirm the validity of a prospective employee’s good cause waiver prior to hiring the prospective employee if the prospective employee reveals the existence of a good cause waiver or reveals the existence of an otherwise disqualifying circumstance. (18) Each in-home services provider or home health provider shall also be responsible for— (A) Requesting Family Care Safety Registry background screenings on all prospective employees, regardless of waiver status, in accordance with the provisions of section 192.2495, RSMo; and (B) Contacting the department to confirm the validity of a prospective employee’s good cause waiver prior to hiring the prospective employee if the prospective employee reveals the existence of a good cause waiver or reveals the existence of an otherwise disqualifying circumstance. (19) All applications for good cause waivers and related documents shall become permanent records maintained by the department. AUTHORITY: sections 192.006 and 192.2000, RSMo 2016, and section 192.2495, RSMo Supp. 2025.* This rule was originally filed as 13 CSR 15-10.060. Emergency rule filed March 1, 1999, effective March 30, 1999, expired Jan. 10, 2000. Original rule filed March 1, 1999, effective Sept. 30, 1999. Moved to 19 CSR 30-82.060, effective Aug. 28, 2001. Emergency amendment filed Oct. 15, 2003, effective Oct. 26, 2003, expired April 22, 2004. Amended: Filed Oct. 15, 2003, effective April 30, 2004. Amended: Filed Aug. 27, 2025, effective April 30, 2026. *Original authority: 192.006, RSMo 1993, amended 1995; 192.2000, RSMo 1984, amended 1988, 1992, 1993, 1994, 1995, 2001, 2014; and 192.2495, RSMo 1996, amended 1997, 1998, 2003, 2014, 2016, 2018.