10 CSR 60-14.010
Classification of Public Water Systems and System Requirements
PURPOSE: This rule determines the classification level of public water system treatment
and distribution systems for the purpose of
determining the certification level required
for the chief operator. It also establishes system requirements for certified operating personnel.
(1) Applicability. This rule applies to all
community and nontransient noncommunity
public water systems and those transient noncommunity public water systems that use surface water or groundwater under the direct
influence of surface water. Therefore, where
the term “public water system” is used in this
rule, it is understood to refer only to these
types of systems.
(2) Definitions.
(A) Available. Based on system size, complexity, and source water quality, a certified
operator must be on-site or able to be contacted promptly (i.e., reasonably accessible)
as needed to initiate appropriate action in a
timely manner.
(B) Certified operator. Any individual
holding a valid water treatment or water distribution certificate of any level issued by the
department.
(C) Chief operator. A certified operator
designated by the owner of the public water
system to have overall responsibility for the
day-to-day process control/system integrity
decisions regarding supervisory and operational activities that will directly impact the
quality and quantity of drinking water. This
individual must possess a certificate at the
level of or higher than the classification of the
treatment facility or distribution system for
which he or she is responsible.
(D) Operator in responsible charge. An
individual who performs the duties of a chief
operator.
(E) Operate. To make or act upon process
control/system integrity decisions regarding a
water treatment facility or distribution system.
(F) Process control/system integrity decisions. Day-to-day decisions that maintain or
cause changes in the chemical, biological,
physical or radiological quality of the drinking water. These decisions primarily reflect
independent, individual judgement which
when made incorrectly have the potential to
place the public health at risk or place the
soundness of the water system or its ability to
provide a safe, adequate and continuous supply of water at risk. These decisions are not
referring to system design or modifications
for which the department requires design or
approval by a professional engineer.
(G) Treatment facility. Any place(s) where
a community water system or nontransient
noncommunity water system alters the physical or chemical characteristics of the drinking
water. Chlorination may be considered a
function of a distribution system.
(H) Distribution system. Any combination
of pipes, tanks, pumps, etc. which delivers
water from the source(s) and/or treatment
facility(ies) to the consumer.
(3) Classification of Public Water Systems.
(A) The department will classify each
treatment facility by considering the treatment facility complexity, source of water,
type of treatment performed, and size. This
classification is based on, but may not be limited to, the criteria in Table 1 of this rule.
Other treatment technologies not listed in
Table 1 will be considered on a case-by-case
basis. From this classification process, the
department will determine the certification
level that a chief operator must have to supervise the operation of the treatment facility.
(B) The department will classify each distribution system by size and complexity. This
classification is based on, but may not be limited to, the criteria in Table 2 of this rule.
Other distribution technologies will be considered on a case-by-case basis. From this
classification process, the department will
determine the certification level that the chief
operator must have to supervise the operation
of the distribution system. Systems that only
chlorinate, reduce the hardness of the water
by ion exchange, or provide no treatment will
be classified as distribution systems.
(C) The classification of public water systems, the operational control of which relies
on extensive instrumentation, automation, and
Supervisory Control and Data Acquisition
(SCADA) systems, will be determined on a
case-by-case basis.
(D) Any public water system owner may
appeal the system’s classification to the
Administrative Hearing Commission as provided in section 621.250, RSMo.
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(4) System Requirements.
(A) The water system owner shall place the
direct supervision of each treatment facility
and each distribution system under the
responsible charge of a chief operator.
1. The chief operator shall possess a
valid certificate equal to or greater than the
classification of the treatment facility or distribution system.
2. The chief operator can be responsible
for both the treatment facility and distribution
system at the owner’s discretion.
3. The chief operator shall have overall
responsibility for no more than one (1) surface water treatment system under one public
water system identification number, unless
otherwise approved by the department on a
case-by-case basis.
4. The name of the chief operator shall
be supplied to the department by the owner of
the public water system and will be on file at
all times.
5. In the event the chief operator is no
longer available to serve, the owner of the
public water system shall notify the department of the vacancy within fifteen (15) calendar days and shall appoint an interim operator. The interim operator shall be considered
the system’s certified chief operator for the
purposes of complying with 10 CSR 6014.010 and 10 CSR 60-14.020 on a temporary basis until a properly certified chief
operator is hired. Following consultation with
the public water system owner, the department will establish a schedule of activities
and a timeline for the system to have a certified chief operator who has met all applicable
certification requirements.
6. Public water systems shall have a contingency plan for a standby replacement chief
operator to be available at all times. This may
be, for example, a second employee certified
at the chief operator level, a mutual assistance agreement with a neighboring system,
or a pre-arrangement with a contract operator.
7. The owner shall notify the department in writing within fifteen (15) calendar
days after the chief operator is replaced.
(B) If modifications to the public water
system change the system’s classification to a
higher level, the chief operator shall obtain
the higher level certificate by examination.
(C) All operating personnel making independent process control/system integrity
decisions about water quality or quantity that
affect public health must be certified. This
will not typically include, for example, maintenance personnel implementing process control/system integrity decisions made by a certified operator.
(D) Possession of a letter of examination
results does not qualify an individual to serve
as a certified operator or certified chief operator for a public water system. An individual
is not certified until the department issues the
appropriate operator certificate.
(E) All process control/system integrity
decisions about water quality or quantity that
affect public health must be made by a certified operator based on procedures approved
by the chief operator.
(F) Contract Operator Agreement.
1. Public water systems employing a
certified chief operator through a contract
operator (“circuit rider”) arrangement to
meet the requirements in subsection (4)(A)
shall have a written agreement indicating the
responsibilities of the operator, including but
not necessarily limited to:
A. The minimum frequency of routine
visits to the treatment facility or distribution
system;
B. The operator’s duties and responsibilities;
C. The minimum hours the operator
will be present for each routine visit;
D. The certification level required by
the department for the treatment facility
and/or distribution system that the operator is
responsible for;
E. The level of certification held by
the contract operator;
F. The minimum response time for
the operator to be at the water system in the
event of an emergency; and
G. The number of employees, if any,
hired to assist.
2. Circuit rider operators and other contract operators who are performing the duties
of chief operator shall be held accountable
for operational decisions made in their stead.
3. A copy of the current agreement shall
be on file at the system at all times and shall
be provided to the department upon request.
(G) The department may establish minimum operator oversight requirements for
facilities with extensive instrumentation,
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automation and SCADA systems. Minimum
operator oversight determinations will be
made on a case-by-case basis.
(5) Violations.
(A) No person, firm, corporation, municipal corporation or other governmental subdivision or agency shall operate a public water
system unless the competency of the chief
operator to operate the facility is duly certified by the department as provided in 10 CSR
60-14.020 or 10 CSR 60-14.010(4)(A)5.
except during periods of emergency or disaster.
(B) No person shall perform the duties of a
chief operator without being duly certified
under the provisions of 10 CSR 60-14.020 or
10 CSR 60-14.010(4)(A)5.
(C) Any person, including any firm, corporation, municipal corporation or other governmental subdivision or agency who violates
any provisions of this rule will be subject to
the penalty provisions of sections 640.130
and 640.131, RSMo.
AUTHORITY: section 640.100, RSMo 2016.*
Original rule filed July 11, 1986, effective
Jan. 1, 1987. Amended: Filed March 31,
1992, effective Dec. 3, 1992. Amended: Filed
Nov. 15, 2000, effective Aug. 1, 2001.
Amended: Filed June 13, 2018, effective Feb.
28, 2019.
*Original authority: 640.100, RSMo 1939, amended 1978,
1981, 1982, 1988, 1989, 1992, 1993, 1995, 1996, 1998,
1999, 2002, 2006, 2012, 2014.