Investigation

PURPOSE: This rule proclaims the commission’s procedure regarding investigations of a complaint. (1) Upon receipt of a complaint in proper form, the commission shall investigate the actions of the licensee against whom the complaint is made. In conducting an investigation, the commission, in its discretion, may request the licensee under investigation to answer the charges in writing and to produce relevant documentary evidence and may request the licensee to appear before it. A copy of any written answer of the licensee may be furnished to the complainant if it would assist in the investigation of the matters raised by the complaint. AUTHORITY: section 339.120, RSMo Supp. 2008.* This rule originally filed as 4 CSR 250-9.020. Original rule filed Nov. 14, 1978, effective Feb. 11, 1979. Amended: Filed Feb. 2, 1994, effective Aug. 28, 1994. Moved to 20 CSR 2250-9.020, effective Aug. 28, 2006. Amended: Filed Aug. 18, 2009, effective Feb. 28, 2010. *Original authority: 339.120, RSMo 1941, amended 1963, 1967, 1981, 1988, 1993, 1995, 1999, 2004, 2008.