Continuing Education for Individual Navigators

PURPOSE: This rule establishes the continuing education requirements for individual navigators. All forms referenced in this regulation may be accessed at the department’s website at www.insurance.mo.gov. (1) As used in this rule, the following terms shall mean: (A) Approved course—an educational presentation offered in a class, seminar, selfstudy or other form of instruction regarding navigator roles and responsibilities, Missouri law, ethics, and the health insurance exchange operating in this state; (B) Navigator Continuing Education Certificate of Course Completion—The form which is included herein as Exhibit 1 of this rule revised September 20, 2013, or any form which substantially comports with the specified form, completed by the authorized provider of an approved course which signifies satisfactory completion of the course and reflects the hours of credit earned; (C) Navigator Continuing Education Certification Summary—The form which is included herein as Exhibit 2 of this rule revised September 20, 2013, or any form which substantially comports with the specified form, completed by the licensee which documents compliance with the continuing education requirements in section 376.2006, RSMo; (D) Navigator Continuing Education Provider Application for Course Approval— The form which is included herein as Exhibit 3 of this rule revised September 20, 2013, or any form which substantially comports with the specified form, completed by the course provider which requests approval of a continuing education course; (E) Credit hour—Fifty (50) minutes of uninterrupted instruction pertaining to an approved course. Partial hours of credit are not allowed. Credit hours earned through self-study will be determined by the following method: 1. Printed material—Page count of fifteen (15) pages will equal one (1) credit hour; 2. Computer-based or Internet courses will be calculated as: three (3) screens (750 words) will equal one (1) printed page and forty-five (45) screens will equal one (1) credit hour; (F) Director—The director of the Department of Commerce and Insurance or his/her designee; and (G) Licensee—An individual who is licensed by the department as a navigator. (2) Individual Navigator Continuing Education Requirements. (A) Any individual licensed as a navigator shall complete courses or programs of instruction equivalent to a total of at least twelve (12) hours of instruction during the two- (2-) year licensure period. (B) Of the twelve (12) hours of instruction during the two- (2-) year license period, individual navigators must complete three (3) hours of instruction covering ethics and Missouri law. Courses on ethics and Missouri law must be approved as such by the director to be eligible for meeting this requirement. (C) An individual navigator may satisfy the continuing education requirement by demonstrating completion of continuing education that allows the individual to be certified or recertified to perform the duties identified in 42 U.S.C. section 18031(i) or related duties, irrespective of whether the continuing education is for purposes of serving as a navigator, certified application counselor, in-person assister, or health center outreach and enrollment assistance worker. (D) An individual navigator who satisfies the continuing education requirement through subsection (C) must also complete three (3) hours of instruction covering ethics and Missouri law. Courses on ethics and Missouri law must be approved as such by the director to be eligible for meeting this requirement. (E) An individual navigator must submit the form “Navigator Continuing Education Certification Summary” to the director to show compliance with section 376.2006, RSMo, at the time of their biennial license renewal. The director may examine the licensee’s continuing education records wherever they may be found. (3) Navigator Continuing Education Provider Requirements. (A) A continuing education provider must seek course approval by completing the form “Navigator Continuing Education Provider Application for Course Approval” and submitting a filing fee of fifty dollars ($50) per course. Courses shall be approved for a period of no more than one (1) year. (B) A continuing education provider must furnish the form “Navigator Continuing Education Certificate of Course Completion” to any licensee who earns continuing education credit hours after completing an approved course. The director may examine the continuing education provider’s approved courses and records for such courses. (C) Within thirty (30) days of the date a course is completed by a licensee, continuing education providers shall electronically notify the director of the credit hours earned by a licensee. AUTHORITY: sections 374.045 and 376.2004 through 376.2014, RSMo Supp. 2013.* Emergency rule filed Sept. 20, 2013, effective Sept. 30, 2013, expired March 28, 2014. Original rule filed Sept. 20, 2013, effective March 30, 30, 2014. Non-substantive change filed Sept. 11, 2019, published Oct. 31, 2019. *Original authority: 374.045, RSMo 1967, amended 1993, 1995, 2008; 376.2004, RSMo 2013; 376.2006, RSMo 2013; 376.2008, RSMo 2013; 376.2010, RSMo 2013; 376.2011, RSMo 2013; 376.2012, RSMo 2013; and 376.2014, RSMo 2013.