Complaints and Review of Manager Action(s)

PURPOSE: This rule provides for the manner in which complaints may be filed and the procedure by which commission review of the decisions, directives, and interpretations of the manager may be obtained. (1) Any person aggrieved by a violation of this chapter or Chapter 700, RSMo, as it relates to new manufactured homes and the manufacturer, dealer, or installer of new manufactured homes, may file a formal or informal complaint with the commission under 4 CSR 240-2.070. (2) Any person aggrieved by the manager’s decisions, directives, and interpretations of 24 CFR sections 3280, 3282, 3285, and 3286, this chapter or Chapter 700, RSMo as it relates to new manufactured homes, may file a written informal or formal complaint under 4 CSR 240-2.070. In such a complaint the manager shall be denominated as the respondent. AUTHORITY: section 700.040, RSMo 2016.* This rule originally filed as 4 CSR 240120.110. Emergency rule filed Nov. 12, 1976, effective Nov. 22, 1976, expired March 22, 1977. Original rule filed Nov. 12, 1976, effective Feb. 11, 1977. Amended: Filed Oct. 12, 1982, effective Jan. 13, 1983. Amended: Filed July 6, 2017, effective March 30, 2018. Moved to 20 CSR 4240-120.110, effective Aug. 28, 2019. *Original authority: 700.040, RSMo 1973, amended 1976, 1978, 1982, 1984, 1989, 1993, 1995, 1999.