Database Accuracy Standards

PURPOSE: This rule sets forth the database accuracy standards required for all basic local exchange telecommunications companies whether providing facilities based or resold basic local exchange telecommunications service. (1) All basic local exchange telecommunications companies, whether providing facilities based or resold basic local exchange telecommunications service, shall adopt internal procedures designed to ensure that accurate subscriber information is provided to the E-911 service provider. Facility based companies shall adhere to the following guidelines: (A) All facilities based basic local exchange telecommunications companies which provide E-911 database information shall adopt and comply with a policy which results in a check between the E-911 master street address guide (MSAG) and all service order activity performed by that telecommunications company in each E-911 service provider area. When errors occur between the E-911 MSAG and a service order, the facilities based telecommunications company shall examine the nature of the error, correct the error, and submit the accurate record to the E-911 service provider per 4 CSR 240-34.050(2); and (B) All facilities based basic local exchange telecommunications companies which receive service orders from resellers shall adopt and comply with a policy which results in a check between the E-911 MSAG and the service order activity submitted by the reseller. When errors occur between the E-911 MSAG and a reseller’s service order, the facilities based telecommunications company shall examine the nature of the error and submit the accurate subscriber record to the E-911 service provider per 4 CSR 240-34.040(2). AUTHORITY: sections 386.040, RSMo 1994 and 386.250 and 392.200, RSMo Supp. 1998.* This rule originally filed as 4 CSR 240-34.090. Original rule filed Feb. 16, 1999, effective Sept. 30, 1999. Moved to 20 CSR 4240-34.090, effective Aug. 28, 2019. *Original Authority: 386.040, RSMo 1939; 386.250, RSMo 1939, amended 1963, 1967, 1977, 1980, 1987, 1988, 1991, 1993, 1995, 1996; 392.200, RSMo 1939, amended 1987, 1988, 1996.