11 CSR 30-18.020
Rules Governing Crime Victims’ Compensation Appeals
PURPOSE: This rule sets forth requirements
for pursuing appeals of determinations of
crime victim compensation under Chapter
595, RSMo.
(1) Procedure for Initiating Appeal.
(A) If the claimant disagrees with the decision of the Crime Victims’ Compensation
Program (program), the claimant may appeal
for an administrative review before the Director of the Department of Public Safety (director) by submitting a request in writing to the
program.
(B) The deadline to request an administrative review is thirty (30) days after the date of
the letter containing the decision of the program. Any request for administrative review
submitted after this date shall be denied as
untimely. Administrative reviews denied for
this reason may be reinstated for good cause
shown by the claimant.
(C) A request for administrative review
shall identify the specific reasons why the
director should reverse the decision of the
program. Requests that do not comply with
this requirement shall be denied.
(2) Review by Director.
(A) The director shall review each request
for administrative review and determine
whether the decision should be affirmed or
reversed on the basis of the evidence previously submitted in the case or may take additional evidence in reviewing the decision.
(B) If the director takes additional evidence
in reviewing the decision, the director may
specifically request such evidence be provided and resolve the administrative review on
the basis of that evidence, or the director may
set the case for a hearing where additional
evidence may be submitted.
(C) The decision of the director is the final
decision of the department for purposes of
appeal under section 595.036.2, RSMo.
(3) Procedure for Hearings.
(A) Administrative reviews before the
director are simple, informal, and summary.
(B) The program may receive as evidence
any statements, documents, information, or
material that it finds is relevant and of a
nature to afford the claimant a fair hearing.
The program may also accept law enforcement reports, hospital records and reports,
physicians’ reports, and other documentation
as proof of the crime and injuries sustained,
without requiring the presence of the investigating officer or attending physician at the
administrative review.
(C) If the claimant fails to appear at the
scheduled review before the director, the
administrative review shall be dismissed.
Administrative reviews dismissed for this reason may be reinstated for good cause shown
by the claimant.
(D) Notice of the administrative review
sent to a claimant’s attorney at the attorney’s
last known address is deemed notice to the
party.
(E) Administrative reviews may be heard in
person, by phone, video conference, or any
other manner approved by the director.
(4) Director’s Designee: Pursuant to section
595.010, RSMo, the director may designate a
person to carry out any of the director’s
duties in this rule.
AUTHORITY: section 595.060, RSMo 2016.*
Original rule filed Feb. 26, 2021, effective
Oct. 30, 2021.
*Original authority: 595.060, RSMo 1981, amended 1993,
1995, 2009, 2014.