Surveillance Systems: General Requirements And Minimum Standards

Surveillance Systems: General Requirements And Minimum Standards. This regulation sets forth the minimum standards that must be followed by licensees with respect to surveillance systems and monitor rooms. The Executive Director may, in his sole discretion, require a licensee to comply with surveillance system requirements that are more stringent than those set forth in this regulation. The Director or Manager of Surveillance shall be held responsible for the licensee’s compliance with each section of this regulation. (a) Every licensee shall install, maintain and operate at all times a surveillance system either comprised of cameras, monitors, video recorders and a video printer; or an alternative system approved by the Executive Director that provides the coverage required by this regulation. (b) The surveillance system must include date and time generators that display on each recording the date and time of the recorded events. The displayed date and time must not obstruct the recorded view and shall periodically be synchronized, at least weekly, with all other equipment in the monitor room. (c) Satellite monitoring stations must be approved by the Executive Director. Monitor room equipment must have complete override of any satellite monitoring station. (d) With exception to satellite monitoring stations approved by the Executive Director, all equipment utilized to monitor or record views of gaming operations obtained by the surveillance system must be and remain located in the monitor room. Monitor room equipment must have complete override of any satellite monitoring or recording equipment approved by this section. The entrance to the monitor room must be located away from the view of casino employees and the general public. (e) The monitor room must be staffed and the surveillance equipment monitored at all times by trained surveillance personnel. A minimum of two (2) surveillance personnel shall staff each shift in the monitor room with one person dedicated to viewing live coverage of gaming operations at all times. (f) The surveillance system, monitor room and its equipment must be directly and securely wired in a way to resist tampering. An auxiliary power source must be available and capable of providing uninterrupted power to the surveillance system in the event of a power loss and provide sufficient lighting to operate the surveillance system. The auxiliary power source shall be tested quarterly, and a report maintained by the surveillance department. (g) Each camera in the surveillance system located in public gaming areas and that are designated to view gaming activities must be placed behind a dome and in a way to prevent tampering. (h) The surveillance system must record all casino gaming transactions in color, and casino games where color may be a determining factor in a game outcome. (i) The video printer used in the surveillance system must generate instantaneously upon command, a clear, still black and white or color copy or photograph of the images depicted in any recording made by the surveillance system. (j) The licensee must have the capability of creating first generation copies of any recording made by the surveillance system. (k) Every licensee shall maintain equipment in the monitor room to provide an interface with the slot data and/or accounting system that shall display signals sent from each of the licensee’s electronic gambling devices. At a minimum, the following signals shall be displayed on such equipment: jackpot, machine door access, drop door access, BVA door access, illegal machine access and auxiliary door access. (l) Every licensee shall maintain in the monitor room the following for inspection by the Executive Director and his agents: current surveillance system plans and/or schematics with a list of camera numbers, type and coverage provided; the licensee’s internal controls and procedures for all gaming departments observed by the surveillance system. (m) Every Licensee shall maintain in the monitor room current revenue drop route maps that are utilized during the monitoring of all revenue drops. (n) The individual responsible for the operation of the Surveillance Department shall not share any duties with the individual responsible for the operation of the Security Department. The duties of the Security and Surveillance Departments shall be separate and distinct and neither department nor individual responsible for either department shall have supervisory authority over the other. (o) Adequate lighting shall be present in all areas of the casino floor, count rooms, and security interview rooms to enable the surveillance system to provide clear viewing and reproductions. (Adopted: 09/25/1991; Amended: 09/21/2000; Amended: 10/27/2005.)