Initiating a Complaint against a Licensee

Initiating a Complaint against a Licensee (1) Form of complaint filing. A person may register a complaint against a mechanic or inspector licensed by the elevator Administrator by filing a written complaint with the Department of Labor. The written complaint must set forth, at a minimum, the nature, date and place of the alleged violations. The Administrator may also initiate a license review procedure on its own motion by filing a complaint with the department. (2) Verification. Upon receipt of a complaint, the department will verify the license number of the person against whom the complaint is lodged. If the person is unlicensed and the complaint alleges criminal conduct, the department will refer the complaint to the office of the Attorney General or the Office of the District Attorney having jurisdiction over the case. If the person is a licensee of the Administrator, the department will docket the complaint and open an investigation file under the name and license number of the person.