General Information

General Information A. Agency providers must develop and implement the following staff development components for their staff members. (Within the context of this chapter, the terms, “staff” or “staff members,” refer to an agency’s employees, along with volunteers and interns, as applicable: 1. General Orientation; 2. Annual Staff Development Plan; 3. Applicable Continuing Education (CE) opportunities; and 4. Required population-specific training. B. The requirements of the above-listed staff development components are outlined or referred to in this chapter. C. The staff development components listed above must include initial and continuing training and educational activities which enable staff to perform their duties effectively, efficiently, and competently. D. DMH-required educational activities, including, but not necessarily limited to, the required cultural competency training listed in this chapter, must be aligned with the National Standards for Culturally and Linguistically Appropriate Services (CLAS) to advance health equity, improve quality of services, and eliminate disparities. E. People providing DMH-required orientation, staff development, and continuing education activities/training topics must be qualified as evidenced by their education, training, credential(s), and/or experience. F. Documentation of required staff orientation, development, education, and training activities must be included in staff training and/or personnel records. This documentation can include certificates of completion, official learner transcripts, and/or the following information: 1. Name of training. 2. Instructor's name and credentials. 3. Date of training. 4. Length of time spent in training. 5. Topics covered. G. In addition to the required training and educational activities listed in this chapter, other required training topics and/or educational activities may be included in other chapters. For example, Designated Mental Health Holding Facility required training is located in Chapter 35 and additional training for Alzheimer’s Day Service is located in Chapter 25.