Service Design

Service Design A. Wraparound Care Coordination is the creation and facilitation of a Wraparound Team for the purpose of developing a single plan of care to address the needs of children/youth with complex mental health challenges and their families. Wraparound Care Coordination is an approach to care planning to serve youth with complex mental health challenges. B. Wraparound Care Coordination is intended to serve: 1. Children/youth with serious mental health challenges who exceed the resources of a single agency provider or service provider; 2. Children/youth who experience multiple acute hospital stays; 3. Children/youth who are at risk of out-of-home placement or have been recommended for residential care; 4. Children/youth who have had interruptions in the delivery of services across a variety of agencies due to frequent moves; and 5. Children/youth who have experienced failure to show improvement due to lack of previous coordination by agencies providing care, or for reasons unknown, can also be served through Wraparound Care Coordination. C. A Wraparound Team meeting cannot take place without team members, in addition to family and the wraparound employee present. Wraparound Team membership must include: 1. The wraparound care coordinator; 2. The child/youth’s service providers, any involved child/youth serving agency provider representatives, and other formal supports, as appropriate; 3. The caregiver/legal representative(s) and all family members living in the home; 4. Other family or community members serving as informal supports, as appropriate; and 5. Identified children/youth. D. The wraparound team must have access to flexible funds if needed for non-traditional supports and resources to carry out the Wraparound Individualized Support Plan. E. The identified Wraparound Care Coordinator may not serve as the Mental Health Therapist for a process that they are facilitating. F. The coordinator must provide Wraparound Care Coordination on a full-time basis with no additional caseload. G. Agency providers must ensure the caseload size for a Wraparound Care Coordinator is maintained at an average of not more than 10 cases per Wraparound Care Coordinator. H. Qualifications for Wraparound Care Coordinators and Wraparound Care Coordinator supervisors are listed in Chapter 11.