Procedures

Procedures 1. This section establishes procedures governing the standards to be used for Telecommunicators/Dispatchers. A. Minimum Standards of Training and Certification for Law Enforcement Telecommunicators/Dispatchers. 1. Current certification by APCO Institute 40-Hour Telecommunicator Training Program or NECI Basic Emergency Communication Officer 40-Hour Training Program, or IAED 40-Hour Emergency Telecommunicator Course. 2. Current certification by a TCPR (online) vendor that shall follow evidence-based nationally recognized guidelines. Note: This does not qualify the participant as an EMS telecommunicator or as a certified Mississippi Justice Information Center (MJIC) terminal operator. B. Minimum Standards of Training and Certification for Fire Service Telecommunicators/Dispatchers. 1. Current certification by APCO Institute 40-Hour Telecommunicator Training Program or NECI Basic Emergency Communication Officer 40-Hour Training Program, or IAED 40-Hour Emergency Telecommunicator Course. 2. Current certification by a TCPR (online) vendor that shall follow evidence-based nationally recognized guidelines. Note: This does not qualify the participant as an EMS telecommunicator or as a certified Mississippi Justice Information Center (MJIC) terminal operator. C. Minimum Standards of Training and Certification for EMS Telecommunicators. 1. Successful completion of the International Academies of Emergency Medical Dispatch; APCO Institute of Emergency Medical Dispatch; or National Emergency Communications Institute - Emergency Medical Communications Officer training course. 2. Successful completion of the 40-Hour Basic APCO, NECI, or IAED course. 3. Current certification in CPR by the American Heart Association or the American Red Cross or an equivalent nationally recognized organization. 4. Current certification by a TCPR (online) vendor that shall follow evidence-based nationally recognized guidelines. Note: These methods of certification for an EMS telecommunicator do not qualify the participant as a certified Mississippi Justice Information Center (MJIC) terminal operator. D. Mississippi Emergency Telecommunicator Training Program - Curriculum development is only one portion of a comprehensive emergency telecommunicator training program. Other topics of a comprehensive training program include: 1. Purpose of the training program 2. Objective of the training program 3. Description of the occupant 4. Competency of the MS Emergency Telecommunicator 5. Operational policies 6. Curriculum description 7. Course design 8. Planning Considerations 9. Class size 10. Students 11. Faculty 12. Program Director 13. Instructional Faculty 14. Class Schedule 15. Classroom 16. Didactic instruction 17. Lab (psychomotor skills demonstration) 18. Cost 19. References 20. Instructor’s lesson plan 21. Testing and evaluating methods 22. Certification 23. Student records and identification History - Adopted – 07/1993; rev – 11/2000, 05/2001, 05/2006, 07/2007, 10/2008, 4/2009, 04/2016, 08/2019, 05/2021, and 12/2022