Procedures

Procedures 1. This section establishes procedures governing the admission, attendance, scoring, and completion of Emergency Telecommunicator training. A. Admission/enrollment 1. For classroom training, the course instructor or host agency shall be charged with the registration of students into the respective basic and emergency medical dispatch (EMD) classes. Registration shall include those students who currently perform telecommunicator duties with a public safety, law enforcement, fire, or EMS agency. B. Readmission procedure 1. Any student who is dismissed or voluntarily withdraws from a basic or EMD training course may be eligible for readmittance for training at a future date as long as it is within the one-year period of the date of employment. C. Academic Students must achieve a final passing academic score as determined by the vendor to successfully complete the basic and/or EMD course. 1. The course instructors shall administer the appropriate vendor test plan to evaluate the student's retention of knowledge attained in the course. a. The test plan for the law enforcement and fire telecommunicator certification must include all of the essential areas of one of the following Board-approved basic courses: 1. Association of Public-Safety Communications Officials (APCO) 40-Hour Basic course. 2. National Emergency Communications Institute (NECI) 40-Hour Basic Course. 3. International Academies of Emergency Dispatch (IAED) 40-Hour Emergency Telecommunicator Course. b. The test plan for the emergency medical telecommunicator certification must include either of the APCO Basic, NECI Basic, or IAED Basic as well as all of the essential areas of one of the following Board-approved EMD courses: 1. APCO 32-Hour “Basic EMD Certification Course”, 2. NECI 24-Hour “Emergency Medical Communications Officer” Course, 3. International Academies of Emergency Dispatch (IAED) 24-Hour EMD Course. 2. The test plan must ensure re-dress of missed questions for each student. This effort will be directed toward making the student academically self-sufficient after the training program. 3. Any student who fails to achieve a passing academic average as determined by the course vendor will not be allowed to attain state certification. Students who are dismissed from a training course for academic reasons may re-enroll in the next available class. D. Scoring Procedures 1. For classroom training, all testing mechanisms shall be scored under supervision of the course instructor or course vendor using prescribed procedure. 2. Students shall be given feedback on their performance for every graded event. Missed answers shall be covered with each student. E. Every student who successfully completes any type of training course will receive a vendor certificate, signed by the course instructor and/or other appropriate official, which evidences successful completion of the course. In addition, the course instructor or course vendor will send a copy of the vendor certificate and the course roster to the Board for purposes of state certification. History - Adopted – 07/1993; rev – 05/2006, 07/2007, 10/2007, 10/2008, 04/2009, 04/2016, 08/2019, 05/2021 and 12/2022