Hardships

Hardships If an applicant is facing a temporary hardship (i.e. maternity leave, worker’s comp, medical leave due to an ongoing illness, etc.), the applicant may receive assistance if qualified; however, there will be stipulations. o The subgrantee must obtain a statement on official letterhead that confirms the timeframe of how long the hardship will last and the subgrantee must contact the company to confirm accuracy for further clarification. o The subgrantee will pay the amount of the bill, including any late or miscellaneous fees, for that month and schedule the applicant an appointment for next month if further assistance is needed. o Appointments must be completed in-person, and it is the agency’s responsibility to make sure all required documents are signed and dated. If an illness prevents the applicant from coming to the office, a representative can come in on the applicant’s behalf if the applicant has signed an Authorized Representative Form. o Case management will still be required for these applicants and if case management is declined, further CSBG assistance cannot be provided during the time of their hardship.