Before Initiating Application

Before Initiating Application. A. Applications are initiated through the Common Web Portal (CWP) for all first-time applicants. If an applicant was a previous household member in another case, but is now head of household, a new pre-application must be completed. Pre-applications are web- based and may be submitted on behalf of Mississippi residents only. Applicants may apply for services through the CWP at: www.access.ms.gov B. Pre-applications are required for applicants requesting service for the first time or if the applicant is no longer in the household of another client. C. Applicants submitting pre-applications should receive notification of an appointment for services within (15) fifteen business of submission of the pre-application. 1) If the applicant is elderly, disabled, or a family with a child five (5) and under, the appointment date must be within thirty (30) business days. Non-elderly or non- disabled clients must be given an appointment date within forty-five (45) business days. 2) For emergency situations, if the applicant’s application status is life-threatening (LTE), the appointment date must be within 18 hours. If the applicant’s application status is non-life threatening (NON-LTE), the appointment date must be within 48 hours. Verification of emergency must be provided, or the application will be treated as a “Normal” application. (see section 6.11 regarding explanations of LTE and NON-LTE cases) D. If an applicant does not have access to a computer to submit a pre-application, the subgrantee must complete the pre-application by phone or at the intake appointment. The subgrantee must provide the applicant with an intake appointment based on application status (LTE, NON-LTE, Normal). E. Caseworkers must inform applicants at intake that another pre-application does not need to be completed for future assistance.