Contracts – All written contracts must contain all significant terms and conditions

Contracts – All written contracts must contain all significant terms and conditions in accordance with applicable law including, but not limited to, the following: 1. roles and responsibilities of participating agencies; 2. services to be provided; 3. clearly defined performance goals; 4. measurable outcomes; 5. service authorization, including eligibility criteria; 6. provisions for training and technical support, as necessary; 7. duration of contract, including delineation of follow-up services; 8. policies and procedures for sharing information; 9. methods for resolving disputes; 10. a plan and procedure for timely payment, and consequences for failure to pay; 11. documentation necessary for, and means of reporting to, funding or oversight bodies and 12. conditions for termination of the contract. Non-contractual service agreements include, as appropriate: 1. services exchanged or provided, and/or the goals and objectives of such collaborations; 2. roles and responsibilities of each organization, including reporting responsibilities; 3. procedures for sharing information; 4. confidentiality protections, including signed written consent forms; 5. assignment of case coordination responsibilities; 6. service authorization procedures, including accepting or rejecting cases; and 7. how to resolve communication difficulties.