2024 Form, Rate & Network Adequacy Filing Requirements Including Qualified Health Plan Certification

COMMISSIONER OF SECURITIES AND INSURANCE Troy Downing Office of the Commissioner Montana State Auditor ADVISORY MEMORANDUM To: ALL INTERESTED PERSONS From: TROY DOWNING Commissioner of Securities and Insurance, Montana State Auditor Date: April 10, 2023 Ref: 2024 Form, Rate, & Network Adequacy Filing Requirements Including Qualified Health Plan Certification The Office of the Montana State Auditor, Commissioner of Securities and Insurance (CSI), will continue to perform the plan management functions required for issuers choosing to participate in the Federally Facilitated Marketplace (FFM) in 2024, with the exception of reviewing certain network adequacy standards, as described in more detail below. This Memorandum provides instructions for filing both on-exchange and off-exchange health plans. The Centers for Medicare & Medicaid Services (CMS) has issued a 2024 Draft Notice of Benefit Payment Parameters (2024 Proposed Rule), which proposes changes to the payment parameters as described below in the “Items of Note for 2024.” To the extent that the finalized 2024 Notice of Benefit and Payment Parameters changes the form, rate, & network adequacy filing requirements described herein, CSI will issue an amended Advisory Memorandum, as needed. See 2024 Draft Notice of Benefit Payment Parameters (2024 Proposed Rule) at: • www.federalregister.gov/documents/2022/12/21/2022-27206/patient-protection-andaffordable-care-act-hhs-notice-of-benefit-and-payment-parameters-for-2024. While this Memorandum explains certain issuer requirements, it is not a complete list of all regulatory requirements. CSI expects issuers to consult all applicable laws and regulations, in conjunction with this Memorandum, to ensure compliance with the requirements of the Affordable Care Act and other applicable state and federal requirements. TABLE OF CONTENTS: Introduction……....………………………….............................................................. 1 Filing Requirement Due Dates……....………………………….............………..……… 2 Items of Note for 2024 …………………………………………………………………………. 2 Guidance in CCIIO/CMS 2024 Letter to Issuers……………………………….……… 4 Form Filings ………………………………………………………………………………………… 5 Prescription Drug Coverage ………….……………………………………………. 6 April 10, 2023 Page 2 840 Helena Avenue, Helena, Montana 59601 (main fax) 406.444.3413 I (securities fax) 406.444.5558 (insurance consumer services fax) 406.444.1980 I (legal fax) 406.444.3499 (phone) 800.332.6148 or 406.444.2040 I (email) csi@mt.gov I (web) www.csimt.gov Product Withdrawals …………………………………………………………………. 6 Healthcare Co-Ops, Student Health Plans, and Multi-State Plans ….. 7 Stand-Alone Dental Plans ………………………………………………………….. 7 Large Employer Group Insurance …………………………………….............. 7 Filing Fee ………………………………………………………………………….……… 7 Medical Rate Filings ………………………………………………………………….............. 8 Network Adequacy ……………………………………………………………………………….. 11 Technical Assistance for Issuers & Consumer Complaint Handling …………… 13 Contact Information ……………………………………………………………………………… 14 Due to federal requirements, the timeline for filing plans and rates for 2024 is the same for both qualified health plan (QHP) issuers and health issuers with no QHPs. Filing Requirements for Montana Due Date Binder, Form, & Network Info Due May 15, 2023 Rate Filings Due May 15-June 5, 2023 Initial Rate Transfer to CMS June 14, 2023 Final day for Issuers to make changes to Binder, Form, and Rates August 1, 2023 CMS Binder Final Deadline August 16, 2023 ITEMS OF NOTE FOR 2024 1) URRT. The updated Unified Rate Review Template (URRT) and corresponding URR instructions have been released by CMS and are required for 2024 rate filings. Please see: • https://www.qhpcertification.cms.gov/s/Unified%20Rate%20Review 2) New Actuarial Value (AV) Calculator. CMS has released a new AV Calculator and methodology for 2024 that can be found here: • https://www.cms.gov/files/document/draft-2024-av-calculatormethodology.pdf • https://www.cms.gov/files/document/draft-2024-av-calculator.xlsm 3) Defrayal of State Mandated benefits. The State of Montana is required to defray certain mandatory benefits, such as those covered under § 33-22-128, MCA, which requires coverage for children with hearing loss. The defrayal requirement applies to issuers selling QHPs in the individual and/or small group markets, on-exchange and offexchange. Issuers will be required to submit relevant claims incurred and paid in 2023 to CSI for review. CSI will provide additional guidance to the issuers on the process to submit the claims. The Actuarial Memorandum should state the amount the issuer anticipates the state will defray and issuers should follow instructions in URRT on how to annotate benefits in April 10, 2023 Page 3 840 Helena Avenue, Helena, Montana 59601 (main fax) 406.444.3413 I (securities fax) 406.444.5558 (insurance consumer services fax) 406.444.1980 I (legal fax) 406.444.3499 (phone) 800.332.6148 or 406.444.2040 I (email) csi@mt.gov I (web) www.csimt.gov addition to essential health benefits (EHB). 4) Standardized Plan Options. Beginning in 2023, CMS re-introduced standardized plans for FFM marketplaces, requiring issuers to offer plans with standardized benefits designed by CMS at every product network type, at every metal level (including expanded and non-expanded Bronze level), and throughout every service area in which they offer plans in the individual market. The 2024 Proposed Rule no longer requires issuers to offer a standardized plan at the non-expanded Bronze metal level. The 2024 Proposed Rule limits the number of non-standardized plans that issuers can offer through an FFM to two per product network type and metal level, per service area. For example, under the 2024 Proposed Rule, issuers would be limited to offering two gold HMO and two gold PPO non-standardized plans in any service area, beginning in plan year 2024 (PY2024). Alternatively, CMS would apply a meaningful difference standard in PY2024 and subsequent policy years. Under this alternate proposed standard, CMS groups plans by issuer ID, county, metal level, product network type, and deductible integration type and then evaluates whether plans within each group are “meaningfully different” based on differences in deductible amounts. Two plans would need to have deductibles that differ by more than $1,000 to satisfy the new proposed meaningful difference standard. 5) Prescription Drugs. In response to some issuers including generic drugs in the preferred or non-preferred cost-sharing tiers, the 2024 Proposed Rule requires issuers to place all covered drugs in the appropriate cost-sharing tier unless there is an “appropriate non-discriminatory basis” for placing the drug in the specialty tier. 6) Stand-Alone Dental Plans (SADPs). The 2024 Proposed Rule requires that SADP issuers set their premium rates and determine plan eligibility based on an enrollee’s age at the time the policy is issued or renewed, beginning in 2024. Under the current rules, SADP issuers are allowed to offer either guaranteed rates (SADP issuer must commit to charging the approved rate) or estimated rates (enrollee must contact issuer to find out final rate). The 2024 Proposed Rule requires SADP issuers, as a condition of marketplace certification, to submit only guaranteed rates. The 2024 Proposed Rule requires SADPs to use a network of providers that complies with CMS’s network adequacy and essential community provider (ECP) requirements and eliminates the exemption to those requirements for SADPs that do not maintain a provider network. The 2024 Proposed Rule states that CMS will consider finalizing a limited exception for SADPs that sell plans in areas where it is prohibitively difficult for issuers to establish a network of dental providers. CSI submitted a comment to the 2024 Proposed Rule opposing the proposed network adequacy requirement for SADPs. CSI also commented that, if CMS finalizes the network requirement for SADPs, CMS should adopt the “prohibitively difficult” exception. CSI will issue an updated advisory memorandum based on CMS’s final determination regarding network adequacy requirements for SADPs. 7) QHP Marketing Names. In response to complaints from consumers about misleading or deceptive plan marketing names for QHPs, the 2024 Proposed Rule requires that marketing names for QHPs include correct information and not include content that is misleading. April 10, 2023 Page 4 840 Helena Avenue, Helena, Montana 59601 (main fax) 406.444.3413 I (securities fax) 406.444.5558 (insurance consumer services fax) 406.444.1980 I (legal fax) 406.444.3499 (phone) 800.332.6148 or 406.444.2040 I (email) csi@mt.gov I (web) www.csimt.gov 8) Network Adequacy and ECP Standards. The 2024 Proposed Rule requires all marketplace plans, Small Business Health Options Programs (SHOPs), and SADPs to use a network of providers that complies with CMS’s network adequacy and ECP requirements and eliminates the exemption for plans that do not maintain a provider network. Beginning in 2023, CMS required QHP issuers to meet minimum appointment wait time standards but delayed implementation of that requirement to PY2024. The 2024 Proposed Rule puts FFM issuers on notice that they must begin working with their network providers to collect the data needed to assess appointment wait times and determine if their provider networks meet the wait time standards detailed in the 2023 Final Letter to Issuers. CMS will begin reviewing issuer attestations of compliance for PY2024. The 2024 Proposed Rule modifies ECP standards in two ways. First, the 2024 Proposed Rule creates two new and distinct ECP categories: Mental Health Facilities and Substance Use Disorder (SUD) Treatment Centers. These providers would be removed from the “Other ECP Providers” category. Issuers must therefore attempt to contract with at least one SUD Treatment Center and at least one Mental Health Facility. Second, the 2024 Proposed Rule requires QHPs to contract with at least 35% of available Federally Qualified Health Centers and at least 35% of available Family Planning Providers that qualify as ECPs within the plan’s service area. This would be in addition to the existing requirement that plans have at least 35% of all available ECPs within their service area, in-network. 9) Dependent Coverage. The 2024 Proposed Rule codifies the current operational HealthCare.gov requirement to cover dependent children until the end of the plan year in which they turn 26. 10) Payment Delinquency Notices Standards. Issuers are currently required to send a notice to an enrollee who becomes delinquent in making premium payments. In response to some issuers delaying sending these notices, the 2024 Proposed Rule establishes a “timeliness” standard for these notices. 11) Employee Counting Method. As with prior years, the definition of a small employer group is 1-50 full-time or full-time equivalent employees. Federal counting methods apply. The SHOP in Montana will offer both “horizontal choice” and “vertical choice” in 2024. 12) Redline Form Revisions. If the Issuer files previously approved forms with new revisions, all revisions must be illustrated in a redlined version submitted under supporting documentation in the System for Electronic Rate and Form Filing (SERFF) filing. GUIDANCE IN THE CCIIO/CMS 2024 LETTER TO ISSUERS All health issuers should carefully review the Center Consumer Information and Insurance Oversight CCIIO/CMS 2024 Letter to Issuers in the Federally-facilitated Exchanges that is posted on the CMS website; please see: • https://www.cms.gov/files/document/2024-draft-letter-issuers-508.pdf April 10, 2023 Page 5 840 Helena Avenue, Helena, Montana 59601 (main fax) 406.444.3413 I (securities fax) 406.444.5558 (insurance consumer services fax) 406.444.1980 I (legal fax) 406.444.3499 (phone) 800.332.6148 or 406.444.2040 I (email) csi@mt.gov I (web) www.csimt.gov FORM FILINGS All major-medical health issuers that wish to issue or renew small employer group, individual health insurance coverage, or SADPs must file with CSI their network information, forms, and binders – including all required documents for policies, certificates, or membership contracts and their plan binders containing all required templates for coverage that will be issued on or after January 1, 2024, no later than 5:00 PM MDT on May 15, 2023. The opportunity for all required filing submissions will open as soon as SERFF allows Binder submissions. Late filings will not be accepted. If a policy form to be used in 2024 has no changes from the approved form for 2023, the issuer may file an attestation certifying that there are no changes in the form. However, any changes to cost-sharing will require a new filing for the Summary of Benefits (SBC), Outline of Coverage (OOC), and Schedule of Benefits (SOB) documents. Note: new templates must be filed every year, even if there are no changes in the policy language. All SBCs and OOCs must be filed at the same time as the policy forms. See CSI’s bulletin on SBC’s and OOC’s, entitled “Federal and State Consumer Disclosures,” dated July 6, 2012: • https://csimt.gov/wp-content/uploads/2022/12/2012-07-06-Federal-and-State- Consumer-Disclosures.pdf All required corrections to forms and templates must be made by the issuer on a continuous basis. CSI will not use “correction windows.” CCIIO will send all corrections to the issuer and CSI. Please do not make corrections without first receiving approval from CSI. Corrections to all rate, network information, form, and binder filings must be finalized by 5:00 PM MDT on August 1, 2023. No exceptions will be permitted. Presumptively Discriminatory Benefit Designs The 2023 Final Notice of Benefit and Payment Parameters (2023 Final Rule) provided that, under 45 CFR § 156.125(a), an issuer does not provide EHB if its benefit design, or the implementation of its benefit design, discriminates based on an individual’s age, expected length of life, present or predicted disability, degree of medical dependency, quality of life, or other health conditions; and that a nondiscriminatory benefit design that provides EHB is one that is clinically based. This is referred to in the 2023 Final Rule as the “refined EHB nondiscrimination policy.” According to the 2023 Final Rule, the policy became applicable starting on the earlier of January 1, 2023, or upon renewal of any plan subject to the EHB requirements. Regarding State-mandated benefits, the 2023 Final Rule clarified that a benefit required by a State enacted on or after January 1, 2012, is generally not considered an EHB pursuant to 45 CFR § 155.170. Consequently, a State-required benefit enacted on or before December 31, 2011, is considered an EHB pursuant to 45 CFR § 155.170, and issuers covering that benefit would therefore be required to comply with the nondiscrimination standards when including that benefit in their plan designs. According to the 2023 Final Rule, a plan that covers diagnoses and treatment of Autism Spectrum Disorder (ASD) as an EHB but limits such coverage in its plan benefit design based on age is presumptively discriminatory under 45 CFR § 156.125 unless the limitation is clinically based. Montana’s requirement that issuers cover diagnosis and treatment of ASD for a covered child 18 years of age or younger was enacted in 2009. (See §§ 33-22-515 and 33-22-703, MCA.) In turn, April 10, 2023 Page 6 840 Helena Avenue, Helena, Montana 59601 (main fax) 406.444.3413 I (securities fax) 406.444.5558 (insurance consumer services fax) 406.444.1980 I (legal fax) 406.444.3499 (phone) 800.332.6148 or 406.444.2040 I (email) csi@mt.gov I (web) www.csimt.gov Montana’s EHB-benchmark plan includes an ASD benefit, but limits coverage of Applied Behavior Analysis (ABA) to members under age 19. Coverage of diagnosis and treatment of ASD is an EHB because it is a benefit required by the State enacted before December 31, 2011. Because coverage of this EHB is limited on the basis of age (i.e., ABA therapy is only covered for members under age 19), this EHB-benchmark benefit design qualifies as presumptively discriminatory under the finalized examples set forth in the 2023 Final Rule, unless the limitation is clinically based. In accordance with CMS guidance that it will not consider State EHB-benchmark plan designs to be out of compliance with 45 CFR § 156.110(d) or § 156.111(b)(2)(v) if the State provides guidance or otherwise directs issuers to comply with the refined nondiscrimination standards, CSI instructs issuers that any plans providing benefits that are substantially equal to the EHB-benchmark provision on ASD must not replicate that benefit design by limiting ABA therapy to children under 19, unless they show such a limitation is clinically based. CSI directs issuers to comply with CMS’s refined EHB nondiscrimination policy, notwithstanding the current EHB benchmark plan provision related to ASD. Prescription Drug Coverage QHP issuers must comply with the EHB Crosswalk in setting formulary design. The effective Crosswalk was updated in 2023, to contain 8359 Clinical Drug Components (RXCUIs), representing 1,531 chemically distinct drugs, 47 categories and 156 classes for a combination of 169 unique category/class combinations. Additional information is available here: • https://www.qhpcertification.cms.gov/s/Review%20Tools An issuer’s formulary drug list must be displayed on the issuer’s website and updated regularly as required by state and federal laws. Formulary lists will be reviewed to ensure assignment of drugs to tiers does not discriminate, as defined in Section 1557 of the ACA. Issuers may not require that prescriptions be obtained through a mail order pharmacy, as members must have access to retail pharmacy services. Issuers must provide for a drug formulary exception process that complies with the federal regulation (see 45 CFR § 156.122), including the issuance of a decision within 72 hours, or 24 hours if an expedited exception request is received. In addition, issuers must follow state law (see Title 33, Chapter 32, Montana Code Annotated) regarding internal and external appeals if the member requests an appeal of an adverse benefit determination on a drug claim. In order not to discriminate under 45 CFR § 156.125, the issuer’s EHB prescription drug benefit design must be clinically based. According to CMS, placing all drugs for a high-cost chronic condition on the highest formulary tier is a presumed discriminatory design, even when those drugs are costly. Issuers should expect to demonstrate that neutral principles were used when assigning tiers to such drugs and that those principles were consistently applied across types of drugs. Product Withdrawals If an issuer is discontinuing any products in the individual, small group or large group markets, the issuer must provide CSI with a list of withdrawn products and the number of members affected by that withdrawal. In addition, the issuer must specify how each of those plans will be “mapped” April 10, 2023 Page 7 840 Helena Avenue, Helena, Montana 59601 (main fax) 406.444.3413 I (securities fax) 406.444.5558 (insurance consumer services fax) 406.444.1980 I (legal fax) 406.444.3499 (phone) 800.332.6148 or 406.444.2040 I (email) csi@mt.gov I (web) www.csimt.gov to a 2024 plan when “auto-renewal” occurs. CSI will not allow mapping to a lower metal tier without the express written permission of CSI. The mapping information submitted must include a detailed plan comparison between the old plan and the new plan. The detailed plan comparison must be included in the renewal notice to the insured. Healthcare Co-Ops, Student Health Plans, and Multi-State Plans While healthcare co-op plans are “deemed” certified by CMS, CSI will review co-op health plan forms in the same manner as all other health issuers’ plan forms are reviewed. All timelines and instructions contained in this Advisory Memorandum apply equally to healthcare co-ops. Similarly, CSI will review multi-state plans (MSPs) under contract with the Office of Personnel Management according to the same instructions and timelines outlined in this Advisory Memorandum. MSP issuers are treated as separate issuers. Pursuant to federal law, student health plan forms and rates must be filed and reviewed as individual health insurance products. The only distinctions from the individual market allowed are those identified in federal regulations that apply specifically to student health plans. Student health plans must be filed and reviewed by CSI at least 60 days before they are offered for sale. The student health plan forms and rate filings do not need to follow the URR filing requirements; therefore, a binder filing is no longer required. The submission of forms and rates with supporting documentation are the only documents required to be submitted in SERFF. For more detailed instructions, please contact CSI. Stand-Alone Dental Plans Issuers offering SADPs must file their forms, plan binders, and network lists according to the same timelines and instructions that apply to all QHP issuers. Rates should be filed in conjunction with the form and binder filings. Montana’s Preferred Provider Organization (PPO) network adequacy laws apply to dental plans. The benefits template will be modified for dental plans. Each SADPs issuer must specify whether the rates contained in the templates are guaranteed to consumers or will be subject to underwriting. SADP forms, rates, and binders must be filed separately from QHP filings. Dental rates may use geographic rating factors that differ from those used for the medical rates, however, the geographic rating areas used must be the same as those identified for health plans. Dental binders/filings should include all SADPs sold on the exchange and off the exchange. Large Employer Group Insurance Large employer group insurance issuers must follow the instructions regarding network lists required to be filed annually as well as instructions regarding product withdrawal. Policy forms must be updated as needed to comply with state and federal regulations. Filing Fee A health service corporation is required to pay a filing fee pursuant to § 33-30-204, MCA. Please submit the filing fee for each binder. April 10, 2023 Page 8 840 Helena Avenue, Helena, Montana 59601 (main fax) 406.444.3413 I (securities fax) 406.444.5558 (insurance consumer services fax) 406.444.1980 I (legal fax) 406.444.3499 (phone) 800.332.6148 or 406.444.2040 I (email) csi@mt.gov I (web) www.csimt.gov MEDICAL RATE FILINGS Rate filings will only be accepted from May 15 - June 5, 2023, and are due by 5:00 PM MDT June 5, 2023. Proposed rate increases will be published on or before CMS’ August 16th deadline. All issuers operating in the Individual and Small Group major medical markets must submit the federal Rate Data Template (RDT) (filed in the plan binder) and the URRT, even if issuers do not intend to sell on the FFM. All filings must be submitted through SERFF. SERFF has made updates to the URR transfer process. All URRT submissions should be completed within SERFF and not directly in the Health Insurance Oversight System (HIOS) URR module. All new filings need to be submitted using the new SERFF to URR Transfer Process. This is done by using the new URRT Tab in SERFF. If an issuer enters their rate submission incorrectly through HIOS instead of SERFF, CMS will deactivate that submission and notify the issuer and the state that it must be entered through the SERFF Transfer Process. A rate filing that contains the URRT and is separate from the form filing and the plan binder must be filed. Do not duplicate templates submitted in the plan binder (RDT) in the rate filing. Part I (Unified Rate Review Template), Part II (consumer justification narrative) and Part III (actuarial memorandum) of the Rate Filing Justification and all supporting documentation for the rates should be submitted in a separate SERFF rate filing. These files are not part of the plan binder. There is no required format for Part II. However, for consistency, the document should adhere to the URR instructions including all sections in the order listed (scope and range of the rate increase, financial experience of the product, changes in medical service costs, changes in benefits, and administrative costs and anticipated margins). If there are additional material components of the rate change that do not fit into any of the above sections, please add sections at the end to address them. Part II serves two purposes – it will be posted in PDF format to CSI’s website regardless of average or plan-level rate impact (as noted elsewhere in this document), and it will also be posted in PDF in HIOS if any renewing plan within a product has a rate increase of 15% or more. Although there are no specific CSI instructions for Part II, since the PDF is posted to the CSI website, Part II should discuss not only the HIOS-required change derived by the URRT, but also the actuary’s best estimate of the impact of the rate change on the current insured members as reported in SERFF (note – Part III’s discussion of rate impact should also address both perspectives). Part II should include a header containing the following identifying information: • Title – Part II Justification for Proposed Rate Increase; • Issuers name; • Market segment (individual or small group); and • Rate effective date. Reinsurance Program Rate Requirement: Montana received a Section 1332 State Innovation Waiver allowing the state to implement a reinsurance program (Program) in the individual market. For all years that the Program is in place (January 1, 2020, through December April 10, 2023 Page 9 840 Helena Avenue, Helena, Montana 59601 (main fax) 406.444.3413 I (securities fax) 406.444.5558 (insurance consumer services fax) 406.444.1980 I (legal fax) 406.444.3499 (phone) 800.332.6148 or 406.444.2040 I (email) csi@mt.gov I (web) www.csimt.gov 31, 2024), and for federal pass-through funding calculation purposes: • Issuers must include in their filing a report detailing premium amounts with and without taking the reinsurance program into consideration. • Issuers must submit the “without reinsurance” RDT under a user-created Rate/Rule Schedule Item in the rate filing (the "with reinsurance” RDT will continue to be submitted under the binder filing as required by CMS). • A separate “without reinsurance” URRT must be submitted under a user-created component on the Supporting Documents tab in the SERFF rate filing. The “with reinsurance” URRT must be submitted under the URRT tab in the SERFF rate filing. Additional instructions related to rate filings: • Geographic rating factor support must include documentation regarding how utilization was removed from the development of the proposed rating factors. • As with previous years, CSI will again be requesting that issuers provide their final RATEE file. CSI will notify issuers via email with further details. • Parts I, II, and III of the Rate Filing Justification for ALL individual and small employer group health plans must be completed and submitted in SERFF. • All filings need to be submitted using the new SERFF to URR Transfer Process. This is done by using the new URRT Tab in SERFF. • The Company Rate Information and the Rate Review Detail on the Rate/Rule Schedule tab in SERFF must be completed for all filings. The values for rate impact generally should agree with those reported in the URR Parts II and III. Although no determination method of the rate impact is mandated, CSI requires that support be provided in the rate filing. Please submit this support in SERFF separately from the URR components. • The URRT, Part II Consumer Justification, and Part III Actuarial Memorandum are required to be included in SERFF under the URRT tab in the rate filing. Please do not include them as attachments as notes to reviewers, under the Rate/Rule Schedule items tab or under the Supporting Documents tab. • Tobacco use rating is not allowed for anyone under the age of 21. This applies to policies sold both on the exchange and off the exchange. • Individual Market health plan rates, both on the exchange and off the exchange, must be guaranteed for the calendar year beginning January 1, 2024. No interim rate revisions will be permitted. • Rates for the Small Group Market, both on the exchange and off the exchange, must be filed for the entire 2024 calendar year. The initial rates for 2024 may be submitted with quarterly trend factors for the entire year. Subsequent quarterly rate revisions will be accepted but as outlined in the URRT instructions, must be submitted at least 105 days prior to the effective date of the rate change and finalized at least 45 days prior to the effective date. April 10, 2023 Page 10 840 Helena Avenue, Helena, Montana 59601 (main fax) 406.444.3413 I (securities fax) 406.444.5558 (insurance consumer services fax) 406.444.1980 I (legal fax) 406.444.3499 (phone) 800.332.6148 or 406.444.2040 I (email) csi@mt.gov I (web) www.csimt.gov • Small group rates are allowed to be composite billed in Montana. Issuers must indicate this for each plan on the Benefit Package tabs in the Plan and Benefit template. CMS has authorized CSI to require accurate responses on the Plan and Benefit template. An indication of which plans are subject to composite billing should also be included in Part III under the Effective Rate Review Information section. When quoting for dual options, the composite rates for each plan should be calculated using the entire census. • Rates entered into the RDT should have no more than 2 decimal places in order to avoid validation errors later in the review. • As in past years, the components of the AV Pricing Values, as described in 45 CFR § 156.80(d)(2), must be documented, and supported in the filing. No template will be provided for this information; it is recommended that these components be summarized in a table in Part III. • Based on the CMS instructions for Parts I & III, there are two distinct subcomponents to the AV and cost-sharing design component described in 45 CFR § 156.80(d)(2)(i) – costsharing design and utilization differences as a result of the design. Attention will be paid to the justification for the assumed utilization differences. • Cost-Sharing Reduction (CSR) plan designs are required by federal law, however, that additional cost is not paid with federal funds. If the unfunded cost is distributed to all plans, CSI agrees the load is unfairly forced upon the insured members who are not eligible for the CSR plans through increased premiums for the non-CSR eligible plan designs. The Commissioner prioritizes consumer protection. Charging unfairly high rates on the non- CSR-eligible plan designs conflicts with the responsibility to ensure that rates are neither excessive nor unfairly discriminatory. As such, the Commissioner expects that issuers will develop rates for Affordable Care Act plans that distribute the cost of CSRs only to CSR- eligible plans. Since CSR eligibility requires that a policy be sold on the exchange, issuers may consider distributing the burden only to plans that are available on the exchange. Note, however, that all plans sold on the exchange must be sold off-exchange at the same premium rate. • The Market-Wide Adjusted Index Rate (MAIR) must be fully supported in Part III and equal to that reported on the URRT. • Plan Adjusted Index Rate (PAIR) components need to be supported in Part III. Issuers must report Administrative Expenses, Taxes and Fees, and Profit and Risk Load and detailed support must be provided in Part III. Additionally, issuers are required to provide an explanation of how these modifiers are developed and applied to the MAIR to derive the PAIR. • CSI requires documentation of the MLR development, including support for each component (including plan-level variation), with the specific requirement of reconciliation of the MLR Exchange User Fees with that on the URRT. • As noted in the CMS Part III instructions, the actuary may qualify his or her opinion to state that Part I does not demonstrate the process used to develop the rates, but this does not negate the requirement that the assumptions used to develop the rates be accurately captured in Part I and thoroughly documented and supported in Part III. April 10, 2023 Page 11 840 Helena Avenue, Helena, Montana 59601 (main fax) 406.444.3413 I (securities fax) 406.444.5558 (insurance consumer services fax) 406.444.1980 I (legal fax) 406.444.3499 (phone) 800.332.6148 or 406.444.2040 I (email) csi@mt.gov I (web) www.csimt.gov • If an issuer wishes to identify any part of the rate filing as confidential, it must first be identified as a “trade secret.” Do not mark the entire filing as a “trade secret.” Reasons for a trade secret determination must be specific for each item of information in the rate filing. Each item that properly deserves trade secret status must be clearly identified and accompanied by an affidavit from an authorized company representative identifying specific reasons under Montana law that legally justifies the company’s claim for trade secret designation for that particular information. The Part II justification for a filed rate increase must be published pursuant to federal law and cannot be designated a trade secret. The Commissioner will review and make the ultimate determination as to trade secret status. After the rate review process is complete, all parts of the rate filing will be treated as public unless trade secret status has been granted by the Commissioner. Please contact CSI for more detailed instructions if you have questions. More information regarding the confidentiality process can be found in the Commissioner’s April 14, 2023 memorandum, https://csimt.gov/wp-content/uploads/2022/12/2022-04-14-Requestsfor-Trade-Secret-Protection-on-Rate-and-Form-Filings2-1-1.pdf. • Rate justifications, as required by applicable federal regulations and contained in Part II of the URR, must be submitted with the initial rate filing and for all subsequent rate increases, no matter how large or small the increase. The Part II rate justification is the consumer-friendly explanation/justification for the rate. Rate justifications will be posted on CSI’s website immediately after they are received for all health plans sold in Montana, both on the exchange and off the exchange. NETWORK ADEQUACY To assess compliance with state and federal network adequacy laws for PPO and “PPO-type” health plans offered in 2024, health, vision, and dental issuers (including non-QHP issuers), must provide CSI with a completed healthcare provider template for each health, vision, and dental plan offered for sale in Montana. If an issuer uses a different network for different health plans, all networks must be properly identified and submitted separately. Reviews of network adequacy for PY2024 remain on a dual track: one track through CMS for QHP certification for compliance with the federal QHP network adequacy requirements and one track through CSI for insurance policies or subscriber contracts for compliance with Montana network adequacy standards. Issuers seeking QHP certification for PY2024 must submit network information to CMS in accordance with the 2024 Final Rule and 2024 Final Letter to Issuers, when issued by CMS. All networks must be resubmitted each year by all health, dental, and vision issuers, even if there are no other changes to the policy form. Federal QHP Network Adequacy Standards CMS will review federal QHP network adequacy standards for Montana issuers seeking QHP certification for PY2024. Starting in PY 2023, CMS evaluated QHPs for compliance with network adequacy standards based on time and distance standards. Starting in PY2024, CMS will also evaluate QHPs for compliance with appointment wait time standards. CMS will not evaluate QHP network adequacy in Federally-facilitated Exchange (FFE) states performing plan management functions that elect to perform their own reviews of plans seeking QHP certification in their state, so long as the state applies and enforces quantitative network April 10, 2023 Page 12 840 Helena Avenue, Helena, Montana 59601 (main fax) 406.444.3413 I (securities fax) 406.444.5558 (insurance consumer services fax) 406.444.1980 I (legal fax) 406.444.3499 (phone) 800.332.6148 or 406.444.2040 I (email) csi@mt.gov I (web) www.csimt.gov adequacy standards that are at least as stringent as the federal network adequacy standards established for QHPs. CSI has not elected to review the federal QHP network adequacy standards for PY2024. Accordingly, for PY2024, CMS will evaluate the federal network adequacy standards for Montana issuers seeking QHP certification. The 2023 Final Letter to Issuers provides CMS’s standards for time and distance and appointment wait times. In all FFE states, like Montana, issuers will be required to submit their network adequacy data to CMS via the Essential Community Provider/Network Adequacy (ECP/NA) template. CMS’s Instructions and FAQs provide more detail on the network adequacy review process and what issuers need to submit to CMS to demonstrate compliance with network adequacy standards at the following links: • www.qhpcertification.cms.gov/s/Essential%20Community%20Providers%20and%20Ne twork%20Adequacy%20FAQs • www.qhpcertification.cms.gov/s/ECP%20and%20Network%20Adequacy For PY2024, with regard to appointment wait time standards, issuers will demonstrate compliance via attestation, as finalized in the 2023 Final Rule. Issuers must work with their network providers to collect the necessary data to assess appointment wait times and determine if their provider networks meet the wait time standards detailed in the 2023 Final Letter to Issuers. Regarding time and distance standards, taxonomy codes that crosswalk into each individual provider and facility specialty type are listed in the Taxonomy Codes tab of the ECP/NA template so that issuers know which providers to include in the respective individual and facility specialty categories. As with PY2023, if an issuer’s application does not satisfy the network adequacy standard, an issuer is required to include a satisfactory justification as part of its application for QHP certification. The justification process remains unchanged from PY2023. If it is determined that an issuer does not meet one of the standards, the issuer can: (1) contract with more providers to come into alignment with the standards and re-submit an updated ECP/NA template; or (2) submit a completed Network Adequacy Justification Form to CMS. The justification process will require issuers that do not yet meet the network adequacy standards to detail: the reasons that one or more standards were not met; the mitigating measures the issuer is taking to ensure enrollee access to respective provider specialty types; information on enrollee complaints regarding network adequacy; the issuer’s efforts to recruit additional providers; and an attestation regarding the provider’s contribution to meeting the standards. Beginning in 2023, all issuers seeking certification of plans to be offered as QHPs through the FFEs must submit information about whether network providers offer telehealth services. Issuers should not construe this proposal to mean that telehealth services could be counted in place of inperson service access for the purpose of network adequacy standards. Montana Network Adequacy Standards CSI will review networks for insurance policies or subscriber contracts for compliance with Montana network adequacy standards for PY2024. Although CSI has not elected to review the federal QHP network adequacy standards for PY2024, CSI maintains its plan management status with respect to all other areas of QHP certification. In addition, the federal QHP network adequacy standards do not preempt or replace Montana network adequacy standards or filing requirements set forth in Title 33, Montana Code Annotated. Issuers in Montana seeking QHP certification must comply with the federal network adequacy April 10, 2023 Page 13 840 Helena Avenue, Helena, Montana 59601 (main fax) 406.444.3413 I (securities fax) 406.444.5558 (insurance consumer services fax) 406.444.1980 I (legal fax) 406.444.3499 (phone) 800.332.6148 or 406.444.2040 I (email) csi@mt.gov I (web) www.csimt.gov standards, in addition to the Montana network adequacy standards. CSI will review networks for insurance policies or subscriber contracts issued or delivered in Montana. The deadline to submit networks to CSI for review under the Montana adequacy standards is May 15, 2023. CSI’s healthcare provider template requires reporting the following provider types: • advanced practice registered nurses, • chiropractors, • licensed addiction counselors, • licensed clinical professional counselors, • licensed clinical social workers, • licensed marriage and family therapists, naturopaths, optometrist, physical therapists, physician assistants, physicians, and psychologists. CSI uses a list of facilities to determine network adequacy for hospitals and other types of facilities. This list includes hospitals, critical access hospitals, residential treatment centers, surgical centers and chemical dependency treatment centers. CSI’s facilities template must be submitted for each network. Excel workbook templates, which include instructions detailing the required information and format for submitting the in-network healthcare providers, facilities, pharmacies, and, can be found on CSI’s website at www.csimt.gov and in the State filing instructions on SERFF. Stand-alone dental and vision plans do not need to complete and submit a facility template to CSI at this time; only CSI’s healthcare provider template must be submitted. If an issuer requires use of “preferred pharmacies” or offers better pricing for prescription drugs obtained at a preferred pharmacy, CSI’s pharmacy template must be completed and submitted. Once finalized, the master list of healthcare providers used by CSI to review healthcare provider networks for 2024 will be available upon request. If a QHP issuer does not include all Indian health care providers in its networks, it must submit proof, in the form of an attestation, that a provider contract was offered to and refused by the Indian provider. The attestation must outline the issuer’s attempts to contract with the Indian providers. Rate, form, and template reviews cannot be completed until the adequacy of the network is determined and approved by CSI. Additionally, QHP issuers must also complete and submit the required CMS network and ECP templates. TECHNICAL ASSISTANCE FOR ISSUERS & CONSUMER COMPLAINT HANDLING CSI will continue to provide technical assistance to issuers throughout the form approval/QHP certification recommendation process. All consumer complaints regarding issuers, including April 10, 2023 Page 14 840 Helena Avenue, Helena, Montana 59601 (main fax) 406.444.3413 I (securities fax) 406.444.5558 (insurance consumer services fax) 406.444.1980 I (legal fax) 406.444.3499 (phone) 800.332.6148 or 406.444.2040 I (email) csi@mt.gov I (web) www.csimt.gov QHP issuers, will be handled by CSI. Consumer complaints regarding issuers received by the FFM through its toll-free phone number, the FFM website, or in any other manner, will be forwarded to CSI for resolution. CSI will track complaints concerning QHP issuers and forward them to the FFM when requested. CONTACT INFORMATION If you have questions, please contact the following: Forms and Binders: Karen Beyl (kbeyl@mt.gov ) Network Adequacy: David Dachs (ddachs@mt.gov ) Rates: Nic Ramey (nramey@leif.net) This advisory memorandum is informational only and does not enlarge, limit, or modify any requirements of applicable law or in any way limit the authority of CSI under applicable law. CSI encourages interested persons to consult with independent legal counsel for guidance on the application of law to any particular circumstances.