ARM 10.54.9523. BENCHMARK FOR WORKPLACE COMPETENCIES CONTENT STANDARD 2 UPON GRADUATION

(1) The benchmark for workplace competencies content standard 2 for a student upon graduation is the ability to: (a) practice various roles required as a member of an effective team while recognizing individual differences and cultural diversity; (b) demonstrate and teach a learned skill including performance evaluation of self and others in this process; (c) communicate ideas to justify position, persuade and convince others, and responsibly challenge existing procedures and policies; (d) practice and evaluate negotiating process including researching, goal setting, presenting, listening, clarifying, adjusting, and compromising; and (e) practice and evaluate positive service skills (e.g., resolving misunderstandings, consumer complaints) .