ARM 37.47.111. ADULT PROTECTIVE SERVICES: OBTAINING SERVICES

(1) Unless directed otherwise by the APS bureau chief, the Adult Protective Services regional office near where the vulnerable adult resides or is found will investigate reports of adult maltreatment and make referrals to state and local providers if appropriate. (2) Referrals for service may be accepted by the vulnerable adult on their own behalf or by an authorized alternate decision-maker, such as a person who holds the vulnerable adult’s power of attorney or has been appointed as guardian to the vulnerable adult. (3) A report of adult maltreatment may be written, electronic, or oral. (a) All reports must be made through the Adult Protective Services (APS) Intake. This can be by phone or the online reporting portal, and may be made anonymously. (b) If a person calls, visits, or writes to a department office other than the APS Intake to report adult maltreatment, that department office shall refer the person or written communication to the APS Intake.