Statewide uniform reporting system

1. The department shall establish a statewide uniform reporting system to collect and analyze information on complaints and conditions in long-term care facilities. 2. The department shall conduct the following actions through the statewide uniform reporting system: a. Maintain and publicize the availability of a statewide toll-free telephone number for the reporting of complaints regarding long-term care issues; b. Coordinate the receipt, investigation, referral, and resolution of complaints; c. Maintain statistical information; d. Compile and mail a statistical report to other agencies as required; e. Gather and disseminate information regarding issues facing long-term care facilities; f. Assist in the development of administrative and legislative proposals for improving the quality of life and care of a long-term care resident of a long-term care facility; and g. File an annual report that includes a summary of cases, information and referral requests, and long-term care issues. 3. No information maintained in the statewide uniform reporting system shall be disclosed for the purpose of rating or comparing services provided by individual long-term care facilities.