Training

1. The certified clinic shall have a training plan for all employed and contracted staff who have direct contact with an individual, the individual's legal representatives, or the individual's families, which incorporates the needs identified in the community needs assessment. The certified clinic shall provide training at orientation and annually thereafter on: a. Evidence-based practices; b. Cultural responsiveness; c. Person-centered, family-centered, and recovery-oriented planning and services; d. Trauma-informed care; e. The certified clinic's policy and procedures for continuity of operations and disasters; f. The certified clinic's policy and procedures for integration and coordination with primary care; g. Care for co-occurring mental health and substance use disorders; h. Risk assessment; i. Suicide prevention and response; j. Overdose prevention and response; k. The roles of parent and legal representative, and peer team members; l. Confidentiality, privacy, Health Insurance Portability and Accountability Act of 1996 [Pub. L. No. 104-191, 110 Stat. 1936], title 42, Code of Federal Regulations, part 2; m. Military culture; n. Care for adults with serious mental illness and children with emotional disturbance; o. Abuse, neglect, and exploitation; and p. Client rights. 2. The certified clinic may provide the trainings through an online forum. 3. The certified clinic shall regularly assess the skills and competence of each staff, including contracted staff furnishing services and, as necessary, provide training and education programs. 4. The certified clinic shall have written policies and procedures describing its method of assessing competency and shall maintain a written accounting of the training provided for the duration of employment of each staff, including contracted staff, who have direct contact with individuals. 5. The certified clinic shall document the training and demonstration of competency for staff, including contracted staff, are successfully completed. 6. The certified clinic shall ensure people providing staff training are qualified as evidenced by their education, training, and experience.