Targeted case management services

1. The certified clinic is responsible for providing directly, or through a designated collaborating organization, targeted case management services that must assist individuals in sustaining recovery and gaining access to needed medical, social, legal, educational, housing, vocational, and other services and supports. 2. Certified clinic's targeted case management must provide an intensive level of support that goes beyond the care coordination that is a basic expectation for all individuals. The targeted case management must: a. Include supports for individuals deemed at high risk of suicide or overdose, particularly during times of transition such as from a residential treatment, hospital emergency department, or behavioral health hospitalization; b. Be used and accessible during other critical periods, such as episodes of homelessness or transitions to the community from jails or prisons; and c. Be used for individuals with complex or serious mental health, including those at risk for out-of-home placement or substance use conditions, and for individuals who have a short-term need for support in a critical period, such as an acute episode or care transition.