Consumer referrals

1. When a consumer needs treatment or service which the human service center does not provide, staff shall assist the consumer in obtaining the services, if available. 2. The staff shall provide pertinent information to the referral agency. Before any referral is made, a release of information must be signed by the consumer, or the consumer's parent or guardian, or a determination must be made that the signed release of information form is not necessary for the referral.