Patient and family rights

1. Each hospice program must develop, adopt, implement, and make available for public review a statement of the rights and responsibilities of hospice patients and members of the hospice patient's family. This statement must be provided to the patient or family member designated by the patient, as evidenced by written acknowledgment, prior to or at the time of admission to the hospice program. The statement must include, but is not limited to, provisions assuring each patient and family the following minimum rights: a. The right to be clearly informed of the responsibilities of the hospice program for care of the patient and family, including services to be provided. b. The right to be fully informed, at the time of admission, of the materials and equipment available to the patient and family, any existing prepayment, refund and sliding scale fee policies, estimated cost, and of patient and family financial responsibility. c. The right to participate in the development of the hospice service plan. d. The right to be informed by a physician of the patient's medical condition. e. The right to privacy in treatment and in caring for personal needs, and confidentiality in the treatment of personal and medical records. f. The right to be treated courteously, fairly, and with the fullest measure of dignity. 2. Each program must prepare a written plan to implement this subsection.