Indirect services

1. Consultation. a. Principle. The consultation component involves the provision of mental health assistance to a wide variety of community agents and caregivers, including but not limited to schools, courts, police, clergy, and health care personnel such as physicians and public health nurses. b. Standards. (1) The consultation component shall have a written plan describing the procedures by which the consultation needs of community groups or agencies are assessed and the goals and objectives derived from the assessed needs. (2) The center shall periodically evaluate the effectiveness of its consultation component in attaining its goals and objectives. (3) The consultation component shall be coordinated with all other center services. (4) The center should enter into agreements with community groups or agencies delineating the scope and extent of the consultation service. (5) The center shall provide for the training of its staff in consultation activities. 2. Education. a. Principle. The education component shall be designed to increase the visibility, identifiability and accessibility of the center for all persons who require the center's services. A center cannot serve as an effective community resource if the community is unaware of its purposes, functions, location or its relevance to community needs. The education component shall be designed to also promote mental health and to prevent emotional disturbance through the dissemination of relevant mental health knowledge. b. Standards. (1) The education component shall have a written plan describing the philosophy and goal of its program and services. (2) The education component shall utilize but not be limited to brochures or fact sheets on services currently provided, newsletters, audiovisual materials, a speaker's bureau, program presentations, meetings and seminars, school and college class presentations, and the mass media. (3) The center shall periodically evaluate the effectiveness of its education component in attaining its goals and objectives. (4) The education component shall be coordinated with all other center services. (5) The education component shall conduct activities that express and recognize citizen support of program needs. (6) The center shall provide for the training of its staff in education activities.