Duties

A retailer shall: 1. Comply with the lottery law, rules, promotional rules, and terms of a license agreement prescribed by the lottery; 2. Display a lottery license in an area visible, but not accessible, to the public where a ticket is sold and redeemed. A retailer shall prominently display signage and promotional and point-of-sale items provided by the lottery. A retailer may advertise and use, display, or make available other appropriate promotional and point-of-sale items. On request of the lottery, a retailer shall discontinue an advertisement or promotion that the lottery determines is in noncompliance with subsections 2 and 3 of section 10-16-01-02; 3. Display a problem gambling helpline telephone number; 4. Provide a secure operating space for a terminal at a location approved by the lottery or its online gaming system vendor. A retailer may not move the terminal to a different location at a site without written authorization from the lottery. If the retailer desires to have the terminal relocated at the site, only a qualified representative of the lottery's online gaming system vendor may relocate the terminal; 5. Provide dedicated alternating current to a duplex electrical receptacle for lottery equipment, including a terminal. Only lottery equipment may be on the circuit. A retailer shall pay the installation cost of the receptacle and monthly costs of electricity to operate the lottery equipment. The lottery shall provide the retailer with a schematic of the required amperage, voltage, and wiring of the receptacle; 6. As requested by the lottery, have an employee attend a training session sponsored by the lottery, review training material, complete a terminal-based eLearning training, or notify the lottery if a new employee needs training on operating a terminal; 7. Exercise care in operating a terminal and immediately notify the lottery's online gaming system vendor of a terminal malfunction, including the issuance of an invalid ticket, inability to sell or redeem a ticket, and nonissuance of a ticket. Except to clear a paper jam, the retailer may not perform mechanical or electrical maintenance on the terminal. Unless approved by the lottery, a retailer may not attach or adhere any stickers, decals, or advertisements on a terminal; 8. Replace ticket stock and clear a paper jam as necessary in a terminal; 9. Monitor the supply of game brochures, point-of-sale items, ticket stock, and play slips and notify the lottery or its online gaming system vendor when an item is in short supply; 10. Actively promote and sell a ticket and redeem a winning ticket during the retailer's core business hours on the days the retailer is open and when a terminal is operating. If the retailer's core business hours are earlier or later, or both, than the hours that the terminal is operating, the retailer shall post the hours during which an individual may redeem a winning ticket; 11. Prohibit an individual under age eighteen from buying a ticket or redeeming a winning ticket; 12. Not extend credit to a player or accept a credit card from a player for the purchase of a ticket or accept a supplemental nutrition assistance program or electronic benefits transfer as consideration for a ticket. A player shall pay for a ticket when the ticket is bought from a retailer. If a retailer delivers a ticket to a player's residence, the player shall prepay or pay for the ticket upon delivery. A retailer may not loan money to or accept a postdated check from a player; 13. Accept debit cards or mobile payment services through the lottery system or the retailer's point-of-sale system. If a retailer chooses to use its point-of-sale system, the retailer is responsible for related processing fees; 14. Maintain a level of ticket sales set by the lottery based on a minimum sales program; 15. Be financially responsible and personally liable to the lottery for money derived from the sale of a ticket, less money related to a sales commission and money paid on a redeemed winning ticket. The retailer shall allow money from the sale of a ticket that is deposited by the retailer in a bank account to be transferred to the lottery by electronic funds transfer on a weekly basis or other period prescribed by the lottery; 16. Store ticket stock, supplies, terminal, and related equipment in a safe place to prevent loss, theft, or damage; 17. Redeem a winning ticket and may pay a prize of up to five hundred ninety-nine dollars in cash or by business check, regardless of which retailer sold the ticket. The retailer may not charge a fee for redeeming a ticket and may not refuse to redeem a winning ticket sold by another retailer; 18. File a claim for credit for a printed defective ticket as prescribed by the lottery; 19. Permit an employee or agent of the lottery who has first shown proper identification to the retailer to review the retailer's accounting records and inspect, maintain, replace, or remove lottery equipment, supplies, ticket stock, or a record or recorded video from the site without prior notice during the retailer's normal hours of operation; 20. Notify the lottery in writing thirty days before there is a change of the bank account maintained for electronic funds transfer; 21. Make it convenient for the public to buy and redeem a ticket. A retailer may sell a ticket through a drive-up window; 22. Incur the loss from theft of a ticket or gift certificate; 23. Defend, indemnify, and hold harmless the lottery and state of North Dakota from any claim of any nature, including all costs, expenses, and attorney's fees, that may result from or arise out of an agreement with the lottery, except for a claim that results from or arises out of the state's sole negligence; 24. Upon revocation, relinquishment, or nonrenewal of a license, immediately return all lottery-related equipment and supplies, including unused ticket stock. The retailer is liable for money still owed the lottery; and 25. Maintain complete and accurate records and retain them for one year related to the sale and redemption of a lottery ticket. Records must include weekly terminal-issued reports of electronic funds transfers transactions.