Course coordinator

1. General requirement. Each course of study must have at least one coordinator, approved by the commissioner, who is responsible for supervising the program and assuring compliance with the statutes and rules governing the offering of insurance continuing education courses. 2. Qualifications. Course coordinators shall possess at least one of the following qualifications: a. A minimum of five years' experience during the immediately preceding five-year period as an active licensed insurance agent; b. At least three years' full-time experience during the immediately preceding five-year period in the administration of an education program; or c. A degree in education plus at least two years' insurance experience during the immediately preceding five-year period. 3. Forms. Applications for coordinator approval must be submitted on forms prescribed by the commissioner. 4. Responsibilities. Coordinators shall be responsible for, but not limited to, the following: a. Assuring compliance with all laws and rules pertaining to insurance continuing education; b. Notifying the commissioner of any material change in course content; c. Assuring that students are provided with current, accurate information, and classroom facilities conducive to a sound learning environment; d. Evaluation of courses and instructors. The commissioner may request written evaluations of courses and instructors either by students or coordinators; e. Investigating complaints relating to course offerings and instructors, and forwarding all written complaints to the insurance department; f. Maintaining accurate records relating to course offerings, instructors, and student attendance for a period of five years from the date the course was completed; g. Being available to instructors and students by providing the name of the coordinator and a telephone number at which the coordinator can be reached; h. Providing students with course attendance certificates on a form prescribed by the commissioner, within thirty days of course completion; and i. Notifying the commissioner, fifteen days in advance, of any changes in course offering dates and subsequent offering dates of an approved course.