470 NAC 1-007. INDIVIDUAL RIGHTS

007. INDIVIDUAL RIGHTS. Individuals applying for or receiving assistance have the right to: (A) An individual who wishes to request and apply for assistance must be given the opportunity to do so. No individual may be denied the right to apply for the Refugee Resettlement cash and medical assistance program; (B) Reasonably prompt action on their applications for assistance; (C) Adequate notice of any action affecting their application or assistance cases; (D) Appeal to the Director for a hearing on any action or inaction with regard to their applications, the amount of the assistance payments, or failure to act with reasonable promptness. The appeal must be filed in writing within 90 days of the action or inaction; (E) Have their information treated confidentially; (F) Have their civil rights upheld. No person may be subjected to discrimination on the grounds of their race, color, national origin, sex, age, disability, religion, or political belief; (G) Have the program requirements and benefits fully explained; (H) Be assisted in the application process by the person of their choice; and (I) Referral to other agencies.