471 NAC 20-008. CULTURALLY COMPETENT CARE

008. CULTURALLY COMPETENT CARE. Providers of psychiatric services for beneficiaries age 20 and over must be culturally competent. This includes awareness, acceptance, and respect of differences and continuing self-assessment regarding culture. Cultural competence also includes careful attention to the dynamics of differences and how they affect interactions, assumptions, and the delivery of services. Providers also demonstrate cultural competence through continuous expansion of cultural knowledge and resources through training, readings, and by providing a variety of adaptations to service models in order to meet the needs of different cultural populations. 008.01 CULTURALLY COMPETENT PROVIDERS. Culturally competent providers hire unbiased employees, seek advice and consultation from the minority community, and actively decide whether or not they are capable of providing services to beneficiaries from other cultures. They provide support for staff to become comfortable working in cross-cultural situations, understand the interplay between policy and practice, and are committed to policies that enhance services to diverse beneficiaries.