NH Insurance Department Bulletin INS 20-033-AB
Gender Identity Discrimination Prohibited
The State of New Hampshire
Insurance Department
21 South Fruit Street, Suite 14
Concord, NH 03301
(603) 271-2261 Fax (603) 271-1406
TDD Access: Relay NH 1-800-735-2964
Christopher R. Nicolopoulos
Commissioner
Alexander K. Feldvebel
Deputy Commissioner
Bulletin
Docket No: INS 20-033-AB
To:
All Accident and Health Insurers and Entities Involved in the Business of
Consumer Guaranty Contracts
From:
Christopher Nicolopoulos, Commissioner
C.., ~ -~,
Date:
June 8, 2020
Re:
Gender Identity Discrimination Prohibited
Recent Expansion of Gender Identity Protection in New Hampshire
Over the past year, several gender identity anti-discrimination laws have passed in New
Hampshire, including one that pertains to insurance regulation. During the 2019 legislative
session, the New Hampshire legislature enacted HB 608, which defines "gender identity" as "a
person's gender-related identity, appearance, or behavior, whether or not that gender-related
identity, appearance, or behavior is different from that traditionally associated with the person's
physiology or assigned sex at birth." RSA 21 :53. With respect to insurance regulation, HB 608
amended RSA 415-C:7, l(h) to prohibit unfair discrimination based solely on gender identity in
consumer guaranty contracts. It also amended RSA 420-C:5 1 to prohibit health care insurers
from discriminating against providers based on their gender identity or sexual orientation. In
doing so, these changes in 2019 added gender identity to other protected classes, such as,
religion, race, color, national origin, age, sex, and marital status.
Gender Identity Discrimination Prohibited in Accident & Health Policies
Effective January 1, 2020, HB 608 amended RSA 415:15 and RSA 417:4, VIII(b) to prohibit
discrimination "on the basis of gender identity with respect to the availability of any covered
services, medications, supplies, or durable medical equipment" in health insurance policies or
1 420-C:5 Discrimination Prohibited. - No health care insurer shall discriminate against any provider on the basis of
religion, race, color, national origin, age, sex, gender identity, sexual orientation, or marital status. Reasonable terms
and conditions including, but not limited to, those based on economic or geographic considerations, certain
affiliations, or professional privileges shall not be prohibited under this section.
contracts. Prior to the amendment, insurers were already prohibited from discriminating
"between individuals of the same class and of essentially the same hazard in the amount of
premium, policy fees, or rates charged for any policy or contract of health insurance or in the
benefits payable thereunder, or in any of the terms or conditions of such contract." RSA 417 :4,
VIII(b); see also RSA 415:152, RSA 415:6-F,3 and RSA 415:18.4 The new language expressly
prohibits discrimination on the basis of gender identity with respect to covered services.
In light of the foregoing, insurers are prohibited from denying, excluding, or otherwise limiting
coverage for medically necessary services, based on an individual's gender identity. Any offered
services, medications, supplies, or durable medical equipment in a health insurance policy or
contract must be provided to all individuals for whom a medical provider, in consultation with
the individual patient, has determined that the services are medically necessary, consistent with
RSA 420-J. Insurers should base coverage decisions on medical necessity rather than a person's
gender identity. The Department considers any blanket policy exclusions for health care services
related to gender transition or any other form of gender dysphoria treatment as a violation of
RSA 417 :4, VIII(b) and RSA 415: 15 in that such exclusions discriminate on the basis of gender
identity.
2 415: 15 Discrimination. -
Discrimination between individuals of the same class in the amount of premiums or rates charged for any policy of
insurance covered by this chapter, or in the benefits payable thereon, or in any of the terms or conditions of such
policy, or in any other manner whatever, is prohibited. Discrimination on the basis of gender identity with respect to
the availability of any covered services, medications, supplies, or durable medical equipment is specifically
prohibited.
3 415:6-f Patients' Bill of Rights. - Any insurer issuing an individual policy under this chapter shall provide to each
new policyholder who is a resident of this state a copy of the patients' bill of rights law under RSA 151 :21.
4 415: 18 General Group or Blanket Policy Provisions. -
XIV. An insurer issuing policies of group insurance shall provide to each new certificate holder who is a resident of
this state a copy of the patients' bill ofrights law under RSA 151:21.
RSA 151 :21, XVI: The patient shall not be denied appropriate care on the basis of race, religion, color, national
origin, sex, gender identity, age, disability, marital status, or source of payment, nor shall any such care be denied on
account of the patient's sexual orientation.