NJ DOBI Bulletin 2003-19
Lock-In Agreements
State of New Jersey
DEPARTMENT OF BANKING AND INSURANCE
DIVISION OF BANKING
PO BOX 40
TRENTON, NJ 08625-0040
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JAMES E. MCGREEVEY
Governor
HOLLY C. BAKKE
Commissioner
BULLETIN NO. 03-19
TO:
Mortgage Lenders
FROM:
H. Robert Tillman, Director, Division of Banking
RE:
Lock-In Agreements
The Department of Banking and Insurance (“Department”) has received several
complaints from consumers concerning delays in mortgage processing. Some of these
delays have led to the expiration of lock-in agreements.
The Department strongly encourages lenders to, in good faith, make every effort
to process loan applications prior to the expiration of any lock-in agreement, as required
by N.J.A.C. 3:1-16.4(b). If any lender is experiencing difficulty closing loans before
lock-in expiration dates (through no substantial fault of the borrower), the Department
suggests that the lender either extend the duration of the lock-in agreement or consider
not accepting more applications until it assesses whether it can handle the volume
adequately. When a lender fails to honor lock-in agreements, it may be subject to
sanctions for violations of the rule referenced above, particularly if, at the time of
entering into the lock-in agreement, it had a reasonable basis for concluding that it was
unlikely to complete the application process before the lock-in period expires. The lender
also would risk it’s reputation as a legitimate lender.
The Department also notes that N.J.A.C. 3:1-16.6 provides that if the borrower
elects to extend the lock-in agreement, and subsequently closes the loan above the lock-in
rate, the new rate cannot be “higher than that which would provide a current market
yield, but no gross profit or ‘spread’ to the lender.” The lender shall also refund the lockin fee. While the Department recognizes that many mortgage lenders do not reap profits
from delays, lenders should be aware that any Department investigation will closely
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scrutinize these issues, and failure to comply with the applicable rules will expose the
licensee to the imposition of penalties, including, where appropriate, being required to
make restitution to borrowers.
8/15/03
/s/ H. Robert Tillman
Date
H. Robert Tillman
Director
Division of Banking
jc03-19/inoord