NM Insurance Bulletin 2021-012
AUTO INSURANCE DATA CALL
STATE OF NEW MEXICO
OFFICE OF SUPERINTENDENT OF INSURANCE
SUPERINTENDENT OF INSURANCE
Russell Toal
DEPUTY SUPERINTENDENT
Jennifer A. Catechis
Main Office: 1120 Paseo de Peralta, Room 428, Santa Fe, NM 87501
Satellite Office: 6200 Uptown Blvd NE, Suite 400, Albuquerque, NM 87110
Main Phone: (505) 827-4601 | Satellite Phone: (505) 322-2186 | Toll Free: (855) 4 - ASK - OSI
www.osi.state.nm.us
BULLETIN 2021-012
July 14, 2021
TO:
ALL AUTO INSURANCE CARRIERS
RE:
AUTO INSURANCE DATA CALL
Superintendent of Insurance Russell Toal issued a Notice and Order on April 21, 2020
ordering auto insurance carriers to adjust auto premiums determined to be excessive considering
the COVID-19 related automobile usage reductions experienced in New Mexico. Pursuant to
Paragraph F of the Notice and Order, “This Order will be automatically extended from April 30, 2020
through the extension date of any COVID-19 public health emergency proclamation by the Governor or
the Department of Health. If this Order is so extended, insurers shall make additional premium adjustments
through the extension date and submit the required filing in SERFF”.
Subsequently, the Office of Superintendent of Insurance (“OSI”) issued a data call in January of
2021 that allowed OSI to evaluate the overall profitability of auto carriers in New Mexico. It
appears that some companies have had an abnormally profitable year, despite the premium refunds
that were issued by most carriers. While we are refraining from defining a set threshold for
profitability, the Superintendent is asking all personal auto insurance companies to review their
2020 loss experience and determine whether additional premium refunds are warranted for this
retrospective period.
OSI recognizes that some companies may have recently filed rate decreases which apply
to the expected exposures going forward. These filings do not address the Superintendent’s
concerns about excessive profitability in 2020.
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Main Office: 1120 Paseo de Peralta, Room 428, Santa Fe, NM 87501
Satellite Office: 6200 Uptown Blvd NE, Suite 400, Albuquerque, NM 87110
Main Phone: (505) 827-4601 | Satellite Phone: (505) 322-2186 | Toll Free: (855) 4 - ASK - OSI
www.osi.state.nm.us
If the company determines that additional refunds are appropriate, the company should
submit a SERFF filing documenting the amount and timing of refunds. If the company determines
that further refunds are not warranted, the company shall provide a memo to the Superintendent
justifying that conclusion. The memo may be emailed to Anna.krylova@state.nm.us.
The deadline to complete the analysis and file the outcome with the Superintendent, as
specified above, is August 16, 2021.
Those carriers that received this request on May 26, 2021 through the NAIC’s SBS and
have already complied do not need to provide another response.
No response needs to be provided for Commercial Auto business or those blocks of
business determined to not be applicable as a result of the previous data call, issued in January of
2021.
ISSUED this 14th day of July, 2021.
__________________________________
RUSSELL TOAL
Superintendent of Insurance