NM Insurance Bulletin 2023-020
GOLD CARDING REPORTING PURSUANT TO 13.10.31.12
STATE OF NEW MEXICO
OFFICE OF SUPERINTENDENT OF INSURANCE
SUPERINTENDENT OF INSURANCE
Alice T. Kane
Main Office: 1120 Paseo de Peralta, Fourth Floor, Santa Fe, NM 87501
Satellite Office: 6200 Uptown Blvd NE, Suite 400, Albuquerque, NM 87110
Main Phone: (505) 827-4601 | Toll Free: (855) 4 - ASK - OSI
www.osi.state.nm.us
BULLETIN 2023-020
July 17, 2023
TO:
ALL MAJOR MEDICAL HEALTH INSURANCE CARRIERS PROVIDING
MEDICAL SERVICES
RE:
GOLD CARDING REPORTING PURSUANT TO 13.10.31.12
Section 13.10.31.12 NMAC of the Prior Authorization Rule requires major medical
insurers to report on efforts to evaluate prior authorization policy and provider performance. This
regulation requires annual reporting by insurers by September 30th of each year.
Accordingly, all entities subject to the rule shall complete and submit to OSI the data
reporting
form
available
for
download
on
OSI’s
website
at
https://www.osi.state.nm.us/pages/bureaus/mcb/resources/utilization-management. Additionally,
entities subject to the rule shall provide a narrative describing its evaluation of its prior
authorization processes this past year and any additional reporting requirements pursuant to
13.10.31.12(B) and (D).
Reporting shall be done by close of business September 30th or the first business day
thereafter. Failure to timely submit a completed report is subject to the administrative penalties
outlined in Section 59A-22B-4 NMSA 1978 of the Act. Any questions should be directed to Paige
Duhamel at her email address (paige.duhamel@osi.nm.gov) or via telephone at (505) 660-7108.
Every subject entity shall report data for fully-insured lines of major medical business; null
reporting is not required. Data shall be reported via SERFF as an information filing under the
Network Adequacy TOI.
B U L L E T I N 2 0 2 3 - 0 2 0
P a g e | 2
Main Office: 1120 Paseo de Peralta, Fourth Floor, Santa Fe, NM 87501
Satellite Office: 6200 Uptown Blvd NE, Suite 400, Albuquerque, NM 87110
Main Phone: (505) 827-4601 | Toll Free: (855) 4 - ASK - OSI
www.osi.state.nm.us
ISSUED this 17th day of July 2023.
__________________________________
ALICE T. KANE
Superintendent of Insurance