NM Insurance Bulletin 2024-001
THE 2024 HEALTH INSURANCE MARKETPLACE AFFORDABILITY PROGRAM; DATA REPORTING PROCESS; PAYMENT PROCESS AND TIMELINE
STATE OF NEW MEXICO
OFFICE OF SUPERINTENDENT OF INSURANCE
SUPERINTENDENT OF INSURANCE
DEPUTY SUPERINTENDENT
Alice T. Kane Colin Baillio
Main Office: 1120 Paseo de Peralta, Fourth Floor, Santa Fe, NM 87501
Satellite Office: 6200 Uptown Blvd NE, Suite 400, Albuquerque, NM 87110
Main Phone: (505) 827-4601 | Toll Free: (855) 4 - ASK - OSI
www.osi.state.nm.us
BULLETIN 2024-001
January 3, 2024
TO:
HEALTH INSURANCE ISSUERS SELLING INDIVIDUAL MARKET QUALIFIED
HEALTH PLANS ON THE NEW MEXICO HEALTH INSURANCE EXCHANGE
RE:
THE
2024
HEALTH
INSURANCE
MARKETPLACE
AFFORDABILITY
PROGRAM; DATA REPORTING PROCESS; PAYMENT PROCESS AND TIMELINE
FOR THE 2024 PLAN YEAR
THIS BULLETIN is issued pursuant to NMSA 1978, Section 59A-23F-11, which established the
Health Care Affordability Fund (HCAF) to “reduce health care premiums and cost sharing for
New Mexico residents who purchase health care coverage on the New Mexico health insurance
exchange” and 13.10.36 NMAC. This Bulletin sets forth requirements for individual market health
insurance issuers under the Health Insurance Marketplace Affordability Program, the process for
payments under the program, and the payment timeline.
The affordability and income criteria for the 2024 Plan Year was established in the “Health
Insurance Marketplace Affordability Program Policy and Procedures
Manual,” which can be found at final_2024-health-insurance-marketplace-affordability-programpolicy-and-procedures-manual_230412.pdf (storyblok.com).
In 2024, the New Mexico Office of Superintendent of Insurance (OSI) will continue making
payments under the Health Insurance Marketplace Affordability Program to lower costs for
qualifying individuals and families enrolled in a Qualified Health Plan offered on the New Mexico
Health Insurance Exchange (NMHIX). Payments for the following programs will be made
monthly:
• New Mexico Premium Assistance (NMPA)
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Main Office: 1120 Paseo de Peralta, Fourth Floor, Santa Fe, NM 87501
Satellite Office: 6200 Uptown Blvd NE, Suite 400, Albuquerque, NM 87110
Main Phone: (505) 827-4601 | Toll Free: (855) 4 - ASK - OSI
www.osi.state.nm.us
• Native American Premium Assistance (NAPA)
• State Out-of-Pocket Assistance (SOPA)
Primary Issuer Contact for Matters Related to the Health Insurance Marketplace
Affordability Program
By January 12, 2024, all issuers subject to this Bulletin shall select a primary contact familiar to
all matters related to the Health Insurance Marketplace Affordability Program. Issuers should
submit the selected contact’s name, title, email address, and phone number to
Shannon.Chapman@osi.nm.gov or Sahar.Hassanin@osi.nm.gov If the contact changes at any
point during the year, the issuer should notify the agency promptly.
Data Reporting and Payment Process
Each month during the 2024 Plan Year, NMHIX will submit data to OSI indicating the payment
amounts owed to each health insurance issuer subject to this Bulletin. This data will include
payment amounts for the NMPA, NAPA, and advanced SOPA programs according to the schedule
in TABLE 1. OSI will validate the data and issue a Notice of Payment with the validated data to
issuers before the payment deadline in TABLE 2. Retroactive adjustments for premium assistance
may be incorporated into subsequent data reports.
TABLE 1: Monthly NMHIX Reporting Deadlines for Plan Year 2024
Coverage Month
NMHIX Premium
Reporting Deadline
NMHIX SOPA Reporting
Deadline
January 2024
January 2, 2024
January 31, 2024
February 2024
February 2, 2024
February 29, 2024
March 2024
March 4, 2024
March 29, 2024
April 2024
April 2, 2024
April 30, 2024
May 2024
May 2, 2024
May 31, 2024
June 2024
June 4, 2024
June 28, 2024
July 2024
July 2, 2024
July 31, 2024
August 2024
August 2, 2024
August 30, 2024
September 2024
September 3, 2024
September 30, 2024
October 2024
October 2, 2024
October 31, 2024
November 2024
November 4, 2024
November 29, 2024
December 2024
December 3, 2024
December 31, 2024
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Main Office: 1120 Paseo de Peralta, Fourth Floor, Santa Fe, NM 87501
Satellite Office: 6200 Uptown Blvd NE, Suite 400, Albuquerque, NM 87110
Main Phone: (505) 827-4601 | Toll Free: (855) 4 - ASK - OSI
www.osi.state.nm.us
TABLE 2: Monthly Payment Deadlines for Plan Year 2024
Coverage Month
OSI Premium
Assistance Payment
Deadline
OSI Advance SOPA
Payment Deadline
January 2024
January 31, 2024
February 29, 2024
February 2024
February 29, 2024
March 29, 2024
March 2024
March 29, 2024
April 30, 2024
April 2024
April 30, 2024
May 31, 2024
May 2024
May 31, 2024
June 28, 2024
June 2024
June 28, 2024
July 31, 2024
July 2024
July 31, 2024
August 30, 2024
August 2024
August 30, 2024
September 30, 2024
September 2024
September 30, 2024
October 31, 2024
October 2024
October 31, 2024
November 29, 2024
November 2024
November 29, 2024
December 31, 2024
December 2024
December 31, 2024
January 31, 2025
Example of Reporting and Payment Process
• Data Reporting for October 2024 Payments
o On September 30th, NMHIX will submit SOPA data for the September Coverage
Month to OSI.
o On October 2nd, NMHIX will submit NMPA, and NAPA data for the October
Coverage to OSI.
• Payments in October 2024
o The Notice of Payment will include payment amounts for October NMPA, NAPA
and payment amounts for September SOPA.
o By October 31st, the October payments described above will be made to issuers.
SOPA Reconciliation
Following the 2024 Plan Year, all health insurance issuers must adhere to forthcoming guidance
on the reconciliation of SOPA payments.
Appeals and Disputes
If a consumer or health insurance issuer believes a NMPA, or NAPA, payment amount to be
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Main Office: 1120 Paseo de Peralta, Fourth Floor, Santa Fe, NM 87501
Satellite Office: 6200 Uptown Blvd NE, Suite 400, Albuquerque, NM 87110
Main Phone: (505) 827-4601 | Toll Free: (855) 4 - ASK - OSI
www.osi.state.nm.us
inaccurate, appeals and disputes shall be resolved in accordance with the NMHIX’s internal
policies and procedures.
OSI’s SOPA Reconciliation Reporting Guidance for the 2024 Plan Year addresses all matters
regarding SOPA appeals and disputes from issuers. Additional elements are in development and
will be added before the guidance is finalized for the 2024 Plan Year.
ISSUED this 3rd day of January 2024.
__________________________________
ALICE T. KANE
Superintendent of Insurance