New Mexico ยท Regulations
Part 22 โ QUALITY OF SERVICE
24 sections
24 sections
- 17.11.22.1 NMACIssuing Agency
- 17.11.22.2 NMACScope
- 17.11.22.3 NMACStatutory Authority
- 17.11.22.4 NMACDuration
- 17.11.22.5 NMACEffective Date
- 17.11.22.6 NMACObjective
- 17.11.22.7 NMACDefinitions
- 17.11.22.8 NMACReporting Requirements For Ilecs
- 17.11.22.9 NMACOutages
- 17.11.22.10 NMACProvision Of Service During Maintenance Or Emergencies
- 17.11.22.11 NMACAccess To And Audit Of Data
- 17.11.22.12 NMACInstallation Of Basic Local Exchange Service
- 17.11.22.13 NMACAlternative Service
- 17.11.22.14 NMACInstallation Of Designed Services
- 17.11.22.15 NMACOut-Of-Service Credits For Designed Services
- 17.11.22.16 NMACDirectory Assistance And Intercept
- 17.11.22.17 NMACNetwork Call Completion Requirements For Direct Dialed Calls
- 17.11.22.19 NMACQuality Of Service Standards For Non-Designed Services
- 17.11.22.20 NMACTimely Response By Customer Service Representatives
- 17.11.22.21 NMACAggregate Customer Credits
- 17.11.22.22 NMACCalculation Of Aggregate Customer Credits
- 17.11.22.23 NMACIndividual Customer Credits
- 17.11.22.24 NMACRatemaking Treatment Of Penalties And Credits
- 17.11.22.25 NMACExemption Or Variance