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  1. US law
  2. New Mexico
  3. Regulations
  4. Title 17 โ€” PUBLIC UTILITIES AND UTILITY SERVICES
  5. Chapter 11 โ€” TELECOMMUNICATIONS
  6. Part 22 โ€” QUALITY OF SERVICE

New Mexico ยท Regulations

Part 22 โ€” QUALITY OF SERVICE

24 sections

24 sections

  • 17.11.22.1 NMACIssuing Agency
  • 17.11.22.2 NMACScope
  • 17.11.22.3 NMACStatutory Authority
  • 17.11.22.4 NMACDuration
  • 17.11.22.5 NMACEffective Date
  • 17.11.22.6 NMACObjective
  • 17.11.22.7 NMACDefinitions
  • 17.11.22.8 NMACReporting Requirements For Ilecs
  • 17.11.22.9 NMACOutages
  • 17.11.22.10 NMACProvision Of Service During Maintenance Or Emergencies
  • 17.11.22.11 NMACAccess To And Audit Of Data
  • 17.11.22.12 NMACInstallation Of Basic Local Exchange Service
  • 17.11.22.13 NMACAlternative Service
  • 17.11.22.14 NMACInstallation Of Designed Services
  • 17.11.22.15 NMACOut-Of-Service Credits For Designed Services
  • 17.11.22.16 NMACDirectory Assistance And Intercept
  • 17.11.22.17 NMACNetwork Call Completion Requirements For Direct Dialed Calls
  • 17.11.22.19 NMACQuality Of Service Standards For Non-Designed Services
  • 17.11.22.20 NMACTimely Response By Customer Service Representatives
  • 17.11.22.21 NMACAggregate Customer Credits
  • 17.11.22.22 NMACCalculation Of Aggregate Customer Credits
  • 17.11.22.23 NMACIndividual Customer Credits
  • 17.11.22.24 NMACRatemaking Treatment Of Penalties And Credits
  • 17.11.22.25 NMACExemption Or Variance
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