Contents Of Bills

Bills for utility service shall include: A. the beginning and ending meter reading dates or the number of days in the billing cycle and the date of the ending meter reading; B. clear and conspicuous language identifying the bill as an estimated bill, if the bill has been estimated; 4 17.5.410 NMAC C. the number and kind of units metered; D. any conversions from meter reading units to billing units; E. any multiplier constants used to determine billing; F. the date the bill is due; G. any previous balance; H. an identification of the applicable rate tariff; I. the amount due for electric or gas usage; J. the amount due for special services; K. the total amount due; L. gross receipts taxes and any other taxes or fees, if not a part of the base rate; M. the automatic adjustment clauses approved by the commission in total and in cost per unit basis, as applicable; N. contact information of the utility designating where the residential customer may initiate an inquiry or complaint regarding the bill as rendered or the service provided; O. if the residential customer is on a budget payment plan, a statement of: (1) the actual charges for service incurred for the current billing period; (2) the budgeted amount due; and (3) the actual balance of total services rendered.