N.M. Stat. § 59A-17A-8
Adverse action notification.
A. If an insurer takes an adverse action based upon credit information, the insurer
shall notify the consumer in writing, or in the same medium as the application or
renewal, of the nature of the adverse action, the reasons for the adverse action and the
insurer's extraordinary life circumstances exception policies and procedures as provided
by Section 5 [59A-17A-5 NMSA 1978] of the Personal Insurance Credit Information Act.
B. The notification shall identify, in clear and simple language and in descending
order of importance, the four most important factors that prevented the consumer from
receiving a more favorable insurance score. The factors shall be identified with sufficient
specificity that a consumer can identify the factors on a standard credit report.
C. In addition to the information described in Subsections A and B of this section,
the notification shall include any other language prescribed by rule issued by the
superintendent.