N.M. Stat. § 59A-51-9
Issuance, refusal of license.
The superintendent shall act upon application for license under this article within a
reasonable period after the application has been filed with him. If the superintendent
finds that the application is complete, that the applicant has taken and passed any
required examination, has paid all applicable fees and is otherwise qualified for the
license, he shall issue to the applicant in appropriate form the license applied for.
Otherwise, the superintendent shall refuse to issue the license and shall promptly notify
the applicant thereof in writing stating the grounds for the refusal.