§ 21-23B-5. Monitoring; complaint resolution; sanctions

A. The department shall regularly monitor the compliance of participating post-secondary educational institutions with the Interstate Distance Education Act. B. Upon the receipt of a complaint about a participating post-secondary educational institution, the department shall timely: (1) monitor the resolution process and resolution by the post-secondary educational institution and document the resolution; or (2) investigate the complaint, conduct or coordinate a resolution process appropriate for responding to the complaint and document the resolution. C. The department may sanction a participating post-secondary educational institution that: (1) fails to resolve a complaint or comply with the department's efforts to respond to a complaint pursuant to Subsection B of this section; or (2) violates a provision of the Interstate Distance Education Act or an agreement pursuant to Section 3 of that act. 1 D. Sanctions the department may impose include: (1) requiring the payment of fees, fine or other monetary remedies; or (2) the termination or nonrenewal of the participation agreement entered into pursuant to Subsection C of Section 4 of the Interstate Distance Education Act. 2