Complaint regarding program of continuing education or provider: Investigation by Board; denial or withdrawal of approval.

1. If the Board receives a complaint regarding a course or program of continuing education or a provider, the Board will investigate the complaint. The investigation may include, without limitation: (a) Requesting a written response from the provider; and (b) Reviewing all relevant documents. 2. If a provider does not submit a response to a request made pursuant to paragraph (a) of subsection 1, the Board may deny approval of any future programs submitted by the provider. 3. As a result of a complaint regarding a program of continuing education or a provider or on its own motion, the Board will deny or withdraw approval of the course or program if it finds that: (a) The course or program of continuing education is not in the best interest of the licensee; or (b) The provider of the course or program: (1) Fails to furnish any material as advertised; (2) Engages in any misleading, deceptive or unethical business or professional practice; (3) Fails to furnish any material required by law; or (4) Fails to comply with any provision of chapter 641B of NRS or any regulation adopted pursuant to that chapter.