Postponement of termination upon agreement to pay delinquent bill.

1. If the service of a customer is being terminated for nonpayment of a delinquent bill or any installment due on such a bill, the utility may postpone the termination, regardless of whether the customer is qualified to make deferred payments pursuant to NAC 704.413 , if the utility determines that the customer is able to pay the amount owed and the customer signs a written agreement to make payment. 2. In determining whether a customer is able to pay the amount owed, the utility shall consider: (a) The amount owed; (b) The length of time the bill or installment is past due; (c) The date the account was established; (d) The history of payment maintained by the customer with the utility; (e) The credit history of the customer; (f) The period for payment; (g) Any commitment of money made on behalf of the customer by a governmental agency or an organization that assists persons unable to pay their bills, whether or not the money has actually been disbursed; (h) Whether the customer is elderly or a person with a disability; (i) Any other extraordinary circumstances of the case; and (j) Any information presented to the utility by the customer.