Division of Consumer Complaint Resolution: Establishment; duties.

1. A Division of Consumer Complaint Resolution is hereby established within the Commission. 2. Pursuant to regulations adopted by the Commission, the Division of Consumer Complaint Resolution shall: (a) Receive and investigate complaints made against any public utility or alternative seller; (b) Conduct appropriate investigations of the service practices of utility companies or alternative sellers; and (c) Perform such other functions as are required by law or as the Commission deems appropriate. (Added to NRS by 1975, 622; A 1977, 1375; 1979, 247; 1997, 1886, 2020)